I posted a question and recieved and answer about nero

[BettyB]

My problem is with vista......... when using nero 8 ultra vision it will
hang and close
the problems and solutions said AWSERVICE SERVICE HANG REPORT AND it did
send the report with not result--
bettyjb

 

[kevpan815]

My problem is with vista......... when using nero 8 ultra vision it will
hang and close
the problems and solutions said AWSERVICE SERVICE HANG REPORT AND it did
send the report with not result--
bettyjb

Check With The Nero Site. Look At Their Support Tab. Just FYI

 

[Charles W Davis]

My problem is with vista......... when using nero 8 ultra vision it will
hang and close
the problems and solutions said AWSERVICE SERVICE HANG REPORT AND it did
send the report with not result--
bettyjb

It apparently has nothing to do with Nero. According to several search
results you have a Trojan that needs to be fixed. Here is one:
http://www.techsupportforum.com/security-center/hijackthis-log-help/178135-fake-error-message.html