I/O device error???

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Guest

When I try to run a dvd in the dvd driver (F drive), I get the message
"request could not be performed because of a I/O device error". How do I
fix this?
 
Kristen16 said:
When I try to run a dvd in the dvd driver (F drive), I get the message
"request could not be performed because of a I/O device error". How do I
fix this?
Click to expand...
The message suggests that there is a hardware problem with your dvd drive.
Replacement is the only real option .

Jim
 
Jim, thanks for your reply, but I just took the computer to best buy today,
and they did a diagnostic check and said that it was working fine! they
wouldn't replace it.
 
Kristen16 said:
Jim, thanks for your reply, but I just took the computer to best buy
today,
and they did a diagnostic check and said that it was working fine! they
wouldn't replace it.
Click to expand...

That may be, but I/O errors are usually hardware. DVD burners are not
expensive and are easy to replace. I think I paid CDN$38 for one last
week. Just shut down, carefully remove the old one (four screws and two or
three cables), set the jumpers the same, and put the new one in. You can
do this in fifteen minutes or less.

HTH
-pk
 
hi my name is julius i seem to have the same problem so i called the
microsoft technical support and they said that i have to use the disc to
start the laptop all over again so that it would like how i got it again do u
think this would be a good thing to do? please answer bye thank you
 
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