I/O Device Error

[Guest]

my computer used to run DVDs and CDs just fine, and now it tells me there's
an "I/O device error." as far as i know, this is not a hardware problem. can
i run a diagnostic and self-fix it, or is this something i have to take back
to the shop? *please* advise.

 

[Larry Samuels]

This is a hardware problem--take it back to the shop.

--
Larry Samuels Associate Expert
MS-MVP (2001-2005)
Unofficial FAQ for Windows Server 2003 at
http://pelos.us/SERVER.htm
Expert Zone-

 

[Jim]

my computer used to run DVDs and CDs just fine, and now it tells me
there's
an "I/O device error." as far as i know, this is not a hardware problem.
can
i run a diagnostic and self-fix it, or is this something i have to take
back
to the shop? *please* advise.

You don't realise that "I/O device error" can only be a hardware problem?
Take back to the shop. The diagnostic only able to tell you that this is an
unrepairable error.
Jim

 

[Guest]

thanks to both of you. i only wish i trusted the store from which i bought
the extended warranty.