G
Guest
I need some help. We just picked up my mom's computer from being repaired. It
ended up having to have the windows xp system recover Disk ran. So it was
just like it was when it was new. So we installed our stuff back in like the
virus, and spyware things. Then we installed adobe reader (my mom needs it
for her business) and did the windows update. After the update was done we
had to reboot. In the process of rebooting, it appeared to have froze
(atleast we thought it did), so we held in the power button to turn it off
and turn it back on. When we turned it back on we get the following message:
We appologize for the inconvience, but windows did not start sucessfully. A
recent hardware or software change might have caused this.
If your computer stopped responding, restarted unexpectedly or
was automaticly shut down to protect your files and folders, choose Last
Known Good Configuration to revert to the most recent settings that worked.
If a previous startup attempt was interupted due to a power
failure or because the power or reset button was pressed, or if you aren't
sure what caused the problem , choose Start Windows Normally. (below are the
options to choose)
Safe Mode
Safe Mode With Networking
Safe Mode With Command Prompt
Last Known Good Configuration (your most recent settings that worked)
Start Windows Normally
Use the up and down arrow keys to move the highlight to your choice.
Anyone know how to fix this?
ended up having to have the windows xp system recover Disk ran. So it was
just like it was when it was new. So we installed our stuff back in like the
virus, and spyware things. Then we installed adobe reader (my mom needs it
for her business) and did the windows update. After the update was done we
had to reboot. In the process of rebooting, it appeared to have froze
(atleast we thought it did), so we held in the power button to turn it off
and turn it back on. When we turned it back on we get the following message:
We appologize for the inconvience, but windows did not start sucessfully. A
recent hardware or software change might have caused this.
If your computer stopped responding, restarted unexpectedly or
was automaticly shut down to protect your files and folders, choose Last
Known Good Configuration to revert to the most recent settings that worked.
If a previous startup attempt was interupted due to a power
failure or because the power or reset button was pressed, or if you aren't
sure what caused the problem , choose Start Windows Normally. (below are the
options to choose)
Safe Mode
Safe Mode With Networking
Safe Mode With Command Prompt
Last Known Good Configuration (your most recent settings that worked)
Start Windows Normally
Use the up and down arrow keys to move the highlight to your choice.
Anyone know how to fix this?