I need help with my system

[Dimitris]

Win XP home.
System restore, help and support, start/search, and system information do
not work (I do not know if there are others too, these are the ones I found
up to now).
Please help.

I don't have my XP cd by the way.
I have a XP professional cd only from another machine.

Thanks
Dimitris

 

[Rick \Nutcase\ Rogers]

Hi Dimitris,

Start with malware scanning. Update your antivirus program and run a full
system scan in safe mode (not normal mode). Free virus removal tools:

http://vil.nai.com/vil/stinger/
http://www.emsisoft.com/en/
http://free.grisoft.com/doc/8/lng/us/tpl/v5/nid/3001#3001
http://www.f-secure.com/download-purchase/tools.shtml

Also, you may use this free on-line scanner:
http://housecall.trendmicro.com/

Symantec also distributes many free removal tools that are virus-specific:
http://securityresponse.symantec.com/avcenter/tools.list.html

Many are best run in Safe mode to minimize interference. Most will resist
removal in normal mode where they are active.

How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe mode

Emergency system tools:
http://www.dougknox.com/xp/utils/xp_emerutils.htm

Also check for spyware:

AdawareII www.lavasoft.de
Spybot www.safer-networking.org

From MVP Richard Harper on cleaning up malware infested systems:
http://rgharper.mvps.org/cleanit.htm

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/?kbid=827315

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org