I log on to my computer, and it immediately logs me off :( Help.

[Tinysparkle]

Hello there,
I accidently posted this question in another thread, so I'm just posting it
alone.

Everytime I log on to my computer, it takes me to a "Choose User" screen. I
try to log into my user, and it says "logging in" then immediately after it
"logs out". How can I fix this? Will I lose my files? Is there a way to keep
my files from being removed?


(just to give a little background, before the log on issues)

My computer had a ton a viruses. My internet stopped working, my tool bars
changed etc. I purchased a anit-virus cd and my computer blocked it from
dowloading. The company then told me to dowload malware bytes, to see if that
would remove it and allow me to download the anti-virus program. I downloaded
malwarebytes from a different "clean" computer on to my flash drive. I then
downloaded it onto my virus infested computer. After it located the trojans
it removed them, and I ran my anti virus program. It prompted me to restart
my computer, once it did, thats when my log on issues began.

Thanks for your time, Sorry so long

<3 Tinysparkle

 

[Leroy]

The only way to clean a compromised system is to flatten and rebuild.

Cleaning a Compromised System
http://technet.microsoft.com/en-us/library/cc512587.aspx

Clean Install Windows XP
http://www.michaelstevenstech.com/cleanxpinstall.html

 

[Tinysparkle]

Thanks for the information. Once I flatten and rebuild I assume I'll lose
everything I had, correct? Is there a way to save my programs (pictures,
music, and other things as well) before I restore my computer completely? If
so, how? My computer will not allow me to start my computer in safe mode.

Thanks again,
Tinysparkle

 

[The Real Truth MS MVP]

Download my new userinit fix from here http://www.ms-mvp.org/ this file
works for SP2 and SP3 only. READ the enclosed instructions. If you have SP1
do not use this file. If you need any other version then email me using the
link at the bottom of my webpage. Your issue is caused by a malware
infestation. Once fixed you will need to use my Remove-it software, it will
remove that malware from your system. Choose yes for all options when
prompted. Download it here http://www.ms-mvp.org/


--
The Real Truth http://pcbutts1-therealtruth.blogspot.com/
*WARNING* Do NOT follow any advice given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue. Do not waste
your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos.

 

[Olórin]

Hello there,
I accidently posted this question in another thread, so I'm just posting it
alone.

Everytime I log on to my computer, it takes me to a "Choose User" screen. I
try to log into my user, and it says "logging in" then immediately after it
"logs out". How can I fix this? Will I lose my files? Is there a way to keep
my files from being removed?


(just to give a little background, before the log on issues)

My computer had a ton a viruses. My internet stopped working, my tool bars
changed etc. I purchased a anit-virus cd and my computer blocked it from
dowloading. The company then told me to dowload malware bytes, to see if that
would remove it and allow me to download the anti-virus program. I downloaded
malwarebytes from a different "clean" computer on to my flash drive. I then
downloaded it onto my virus infested computer. After it located the trojans
it removed them, and I ran my anti virus program. It prompted me to restart
my computer, once it did, thats when my log on issues began.

Thanks for your time, Sorry so long

<3 Tinysparkle

Review what others have said in this group in their replies to "The Real
Truth MS MVP" BEFORE downloading and installing ANYTHING from the ms-mvp.org
site. And "Real Truth's" replies to those... Form your own opinion.

I'd agree with others' advice - having had "a ton of viruses", you'll never
be sure you're clean: backup data, delete partitions, reformat and reinstall
Windows.