I hope this isn't serious, but I can't load Windows?

[Guest]

When I start my laptop, I get this message: Windows Explorer Error - Event
type In Page Error - P1 c000009c and P2 00000003 followed by:

Error report: C:\ Docume ~ 1 \ End User\ Locals ~ 1
\Temp\Wer46\df.dir00\explorer.exe.mdmp
C:\Docume ~1\End User\Locals ~
1\Temp\Wer46\df.dir00\apcompat.txt

Windows won't even begin to load. Does this mean I have to reformat and
reinstall Windows XP?

Larry

 

[JS]

See MS KB Article: http://support.microsoft.com/kb/884070/en-us
Could or could not be the problem, good luck.

JS

 

[Guest]

Sounds like spyware, start your PC in safe mode,
http://www.microsoft.com/resources/...ll/proddocs/en-us/boot_failsafe.mspx?mfr=true
Go into the control panel then internet properties, under the general tab
delete your temporary files, cookies and history. Restart the PC and see if
it comes up, post back with your results. If this does not work we need to
check your startup files.

 

[Guest]

The problem is, I can't get to the start menu when it loads normally. Just
sort of sticks on the desktop background picture. Maybe I should start in
safe mode?

 

[Guest]

When I boot into safe mode, I get the same error message as the original.
Also, I tried run the chkdsk command and it came up with some unreadable
files.

File Record Segments: 98132 through 98135

I can't seem to get past this point still? Is there a disk I can use that
may override whatever's causing this? Maybe if I get there, I can get into
the other settings?

 

[Guest]

Also, I was finally able to go into the temporary files, but no luck in
rebooting normally. I got in through starting in safe mode with the cmd
prompt?

 

[Frank Saunders, MS-MVP OE]

Also, I was finally able to go into the temporary files, but no luck in
rebooting normally. I got in through starting in safe mode with the cmd
prompt?

I would try a repair install.
Repair Installation of WinXP:
http://www.michaelstevenstech.com/XPrepairinstall.htm