I have lost my Contact History. How can I restore it?

[Guest]

I am using Microsoft Office OUTLOOK. On each contact page, the "Contact
History" has changed and is showing all my incoming e-mails. What must I do
to restore the on-going history?

 

[Luther]

Sounds like the Outlook forms are corrupted. Delete everything in the
forms cache,
C:\Documents and Settings\<user_login>\Local Settings\Application
Data\Microsoft\FORMS
and Outlook and BCM will recreate the forms.


Also, upgrade to BCM v2 if you haven't already.

 

[Raul]

Check if you have Business Tools else enable the same by going to help >
about microsoft Outlook > disbaled items and enable the same

 

[Larry]

Hi Gene

Is there a Business Tools Menu present? If not, go to Help > About
Microsoft Office Outlook and see if it is present under Disabled items

--
Regards,

Larry, [MSFT]

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