I have a product key error, from a repair shop install of my XP P

[Guest]

I have a valid version of XP Pro, with a long history of installation
problems and Microsoft case #'s to go with them.I don't think It's ever been
properly installed on a clean or virus free HDD.This was a fresh install on a
new Hard drive. I was told my disc was only loading properly for the first
few minutes, then going haywire, as it always has, but I've always assumed it
was all normal in the previous (atleast 50 supposed fresh reinstalls I've
done myself). I talked to the dealer and he said my disc wasn't getting read
by the HDD properly and I should have returned or exchanged it with Microsoft
well over a year ago, and it would have been done for free. The shop that
installed it yesterday said the same thing.(2 different places). I also have
an Office 2003 Pro version I haven't dared to load in close to a year now
from the same problem. The key on this system now, I think was just thrown on
for testing purposes, but my problem isn't just the key, my copy of XP
Professional disc isn't getting read properly,so this version on my system is
off another disc, until I get a replacement. What is my next step in your
professional MVP opinion(s)
Greatly appreciated,[email protected]

 

[buRford]

I have a valid version of XP Pro, with a long history of installation
problems and Microsoft case #'s to go with them.I don't think It's ever been
properly installed on a clean or virus free HDD.This was a fresh install on a
new Hard drive. I was told my disc was only loading properly for the first
few minutes, then going haywire, as it always has, but I've always assumed it
was all normal in the previous (atleast 50 supposed fresh reinstalls I've
done myself). I talked to the dealer and he said my disc wasn't getting read
by the HDD properly and I should have returned or exchanged it with Microsoft
well over a year ago, and it would have been done for free. The shop that
installed it yesterday said the same thing.(2 different places). I also have
an Office 2003 Pro version I haven't dared to load in close to a year now
from the same problem. The key on this system now, I think was just thrown on
for testing purposes, but my problem isn't just the key, my copy of XP
Professional disc isn't getting read properly,so this version on my system is
off another disc, until I get a replacement. What is my next step in your
professional MVP opinion(s)
Greatly appreciated,[email protected]

Not an MVP... but when I had the same exact problem last year, it turned out that I had a
bad memory stick.
All the experts were saying it was the HD, and the CD-ROM drive... or the XP disk itself.
But after 6 months of bad installs, and tons of blue screens... I tested the memory.
And since, all has been rock solid.
Have you run a memory test?
If not, it's worth a shot. Let it run all night, and see if what happens...
http://www.memtest86.com/

 

[Guest]

Thanks,I will try that. The issue of the disc not properly reading still
stands because this is the second computer and the 4th HDD I've tried it on.
The other computer has a full Gig of RAM and it had the same problems. This
one has much less,(256?mb) but a sincere thanks for your answer and time,
I'll try your site.
Thank You

 

[Kerry Brown]

I have a valid version of XP Pro, with a long history of installation
problems and Microsoft case #'s to go with them.I don't think It's
ever been properly installed on a clean or virus free HDD.This was a
fresh install on a new Hard drive. I was told my disc was only
loading properly for the first few minutes, then going haywire, as it
always has, but I've always assumed it was all normal in the previous
(atleast 50 supposed fresh reinstalls I've done myself). I talked to
the dealer and he said my disc wasn't getting read by the HDD
properly and I should have returned or exchanged it with Microsoft
well over a year ago, and it would have been done for free. The shop
that installed it yesterday said the same thing.(2 different places).
I also have an Office 2003 Pro version I haven't dared to load in
close to a year now from the same problem. The key on this system
now, I think was just thrown on for testing purposes, but my problem
isn't just the key, my copy of XP Professional disc isn't getting
read properly,so this version on my system is off another disc, until
I get a replacement. What is my next step in your professional MVP
opinion(s)
Greatly appreciated,[email protected]

If the disks are full retail versions then here is a link to get
replacements.

http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

If they are OEM then you'll have to get replacements from the manufacturer
of the computer. If this isn't possible then you should explain what is
happening to the shop and ask them to use their disk and your key to
reinstall Windows. Any competent shop or technician should have several
disks with different versions of XP and should have one that will work with
your key. If they don't try a different shop. Personally I have around
twenty different XP cd's for exactly this reason. The original disk and COA
are your license. What disk is actually used for the install is irrelevant
as long as it accepts the key on your COA.

Kerry

 

[Guest]

Thank you so very much Kerry Brown and BuRford also for the reply posts. I
did write a thanks to buRford already, but I do appreciate anyone who takes
the time to answer. Kerry Browns answer was more fitting to my situation,
since it is a full $300 retail version, unassociated with any manufacturer,
although everything I own is hacked to death, without even being online. I
would really like the oppurtunity to show someone these videos and pictures I
have of what happens to my computer, for 2 years now. Theses have to be
credentialed MS people doing things I thought was impossible and never
letting up, literally frying several systems. Sorry, back to the subject.
I'll try the site for further progress. I can't thank you enough. Maybe it
isn't the problems I think, or atleast I hope it will stop them.I've lost a
scholarship over this.
Thanks again buRford and especially Kerry Brown for your insight and
knowledge.

'Kmill"

I have a valid version of XP Pro, with a long history of installation
problems and Microsoft case #'s to go with them.I don't think It's
ever been properly installed on a clean or virus free HDD.This was a
fresh install on a new Hard drive. I was told my disc was only
loading properly for the first few minutes, then going haywire, as it
always has, but I've always assumed it was all normal in the previous
(atleast 50 supposed fresh reinstalls I've done myself). I talked to
the dealer and he said my disc wasn't getting read by the HDD
properly and I should have returned or exchanged it with Microsoft
well over a year ago, and it would have been done for free. The shop
that installed it yesterday said the same thing.(2 different places).
I also have an Office 2003 Pro version I haven't dared to load in
close to a year now from the same problem. The key on this system
now, I think was just thrown on for testing purposes, but my problem
isn't just the key, my copy of XP Professional disc isn't getting
read properly,so this version on my system is off another disc, until
I get a replacement. What is my next step in your professional MVP
opinion(s)
Greatly appreciated,[email protected]

If the disks are full retail versions then here is a link to get
replacements.

http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

If they are OEM then you'll have to get replacements from the manufacturer
of the computer. If this isn't possible then you should explain what is
happening to the shop and ask them to use their disk and your key to
reinstall Windows. Any competent shop or technician should have several
disks with different versions of XP and should have one that will work with
your key. If they don't try a different shop. Personally I have around
twenty different XP cd's for exactly this reason. The original disk and COA
are your license. What disk is actually used for the install is irrelevant
as long as it accepts the key on your COA.

Kerry

 

[Kerry Brown]

Thank you so very much Kerry Brown and BuRford also for the reply
posts. I did write a thanks to buRford already, but I do appreciate
anyone who takes the time to answer. Kerry Browns answer was more
fitting to my situation, since it is a full $300 retail version,
unassociated with any manufacturer, although everything I own is
hacked to death, without even being online. I would really like the
oppurtunity to show someone these videos and pictures I have of what
happens to my computer, for 2 years now. Theses have to be
credentialed MS people doing things I thought was impossible and
never letting up, literally frying several systems. Sorry, back to
the subject. I'll try the site for further progress. I can't thank
you enough. Maybe it isn't the problems I think, or atleast I hope it
will stop them.I've lost a scholarship over this.
Thanks again buRford and especially Kerry Brown for your insight and
knowledge.

'Kmill"

Your welcome. I've never actually tried to get any replacement disks from
Microsoft so let us know if the process works. As you have the full retail
disk any shop should be able to reinstall Windows with a retail disk and
your key. If they don't know how to do this or say it can't be done look for
a different shop. If a different disk doesn't solve the problem then it has
to be a hardware problem.

Kerry