I.E has encountered an error and has to close...

[Guest]

Can anyone help with this problem? I am certain this problem has arrisen
since downloading service pack 2. On most websites, the above message
appears and I.E 6 closes. In the error report it says App name:
Iexplorer.exe Appver:6.0.2900.2180 Modname:Unknown ModVer:0.0.0.0
offset:36313945 so I have no idea where the problem lies.

Does anybody have some advice? I cannot remove I.E6 as I am an XP user and
it wont allow it. I cannot restore my PC to a time before installing SP2
unfortunately.

Please help if you can. Many thanks. James

 

[Jan Il]

Hi James

It is likely that some spywere or malware on your system has been discovered
by SP2. You will need to go through the steps below to fully clean your
machine.

Check this out first:

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

and then:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Guest]

thanks!! will try that. hope it works.

Hi James

It is likely that some spywere or malware on your system has been discovered
by SP2. You will need to go through the steps below to fully clean your
machine.

Check this out first:

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

and then:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm