I.E. Explorer Version 6.0.2800.1106

[Kevin]

As of yesterday afternoon my Internet Explorer would not
open. Automatically goes to the error screen to send or
don't send to MS. I have no virus's and or spyware
interfering. I have tried un-installing and re-installing
but to no avail. Could anybody please help?

 

[John Plaster]

I work with an ISP call center in the Washington DC Metro
Center, we are getting lots of calls on this issue..does
anyone have any thoughts?

 

[Frank Saunders, MS-MVP]

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
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