I could really use some help

[Guest]

If anyone has some insite on this it would make my week as this has been extreamly troublesome for me
the machine is only 1 week old and I would like to move these files to the new machine

XP on my new Dimension 8300 machine now recognizes my Wolverine 120 gig
portable usb2 hard drive as a local drive and when I attempt to read
from the portable drive it will error out asking me to format.

I have been using this drive on my Dell Inspiron 7000 Laptop with 98SE
for less then a year
I can see and read data from the wolverine just fine with the Laptop


After loading Photoshop 6 onto the new machine with XP, I believe XP
started to use my portable usb2 hard drive as a scratch disc

Then when I looked at the drive, in the control panel its changed from
a removable drive to a local drive.

Now when I click on the drive in the control panel XP wants to format
the drive

I have talked to the wolverinedata.com people and have failed to get XP
to recognize the drive as removable and readable

I have called Dell for info and to explain the above situation and was
sent out 4 restoration cds.
After running the 4 restoration cds the issue still stands

The Wolverine portable usb2 hard drive works fine to this date and all
data is readable on the laptop running Windows 95SE

This seems more a windows issue as XP is not recognizing the portable
usb2 hard drive

and Dell is no help just passed the buck from dept to dep

Any help would be appreciated

 

[roger]

Hi Mark,

On Fri, 30 Apr 2004 14:41:03 -0700, "Mark"

[...]

After loading Photoshop 6 onto the new machine with XP, I believe XP
started to use my portable usb2 hard drive as a scratch disc.

Then when I looked at the drive, in the control panel its changed from
a removable drive to a local drive.

[...]

Just an idea. What if you go to Photoshop 6 and select another drive
as the scratch disc?

You could also try going to Start > Run > diskmgmt.msc
Action > Rescan disks

If you boot the computer and then add the drive, try to do the
opposite, first add the drive and turn the computer on, and viceversa.

General USB Troubleshooting in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;310575

Hope this helps.

 

[Guest]

A scratch drive? Maybe xp is useing it as a page file for virtual-memory.Eithe
way,go to run,type:diskmgmt .msc in msc you can set as active,change driv
paths,etc.Maybe you might mount the volume in a temp folder in xp.You can als
go to run,type:cmd in cmd typeiskPart then type:list disk list volume type:HEL
gets all cmds,DiskPart is a great hd utility.

 

[Guest]

Thank you for your respose will try these too

 

[Guest]

Thanks for the response I did try to move the scratch disc around and it still recognizes the drive as local and wants to format I will try the discmgmt.msc

Once again thanks

 

[roger]

You're welcome, Mark.
Once you get to diskmgmt.msc, you could also try changing the letter
of the drive.

Good luck!