I can't send messages


C

Cathy

I am trying to send messages unsuccessfully.
Here is the error message I get :
Votre serveur a mis fin à la connexion de manière inattendue. Les causes
possibles peuvent être des problèmes au niveau du serveur ou du réseau, ou
une trop longue période d'inactivité. Objet 'Fw: MERRY CHRISTMAS', Compte :
'pop.scarlet.be', Serveur : 'smtp.scarlet.be', Protocole : SMTP, Port : 25,
Sécurisé (SSL) : Non, Numéro d'erreur : 0x800CCC0F
 
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B

Bruce Hagen

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.
 
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G

Gary VanderMolen \(MVP\)

"Unexpectedly terminated" is usually caused by interference from an
antivirus program. Bruce already gave you the remedy.
 

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