I can't get past XP sign on screen

[Chris Iller]

I entered "safe mode" to take care of deleting some
infected files. But now I can't get my computer started.
It stops at the Windows XP screen where I have a chose to
pick "administrator" or my own setup. No matter which one
I pick, it just flashes for a second and doesn't go any
further. I'm stuck. Any ideas?

 

[Jupiter Jones [MVP]]

Chris;
Reboot tapping F8 each second.
Select Last Known Good Configuration at the menu.

If that fails, perform a Repair Installation:
http://www3.telus.net/dandemar/repaxp.htm

 

[Guest]

I tried tapping the F8 key as suggested...but no matter
what selection I picked, it just went back to the XP
welcome screen and doesn't let me go beyond.

I'm using another computer to type out this message...so
I'm not able to do your second suggestion about going to a
website for a repair installation...because I can't get
past the welcome screen.

Any other thoughts?

Chris

 

[Jupiter Jones [MVP]]

Repair Installation:
Configure your computer to start from the CD-ROM drive. For more
information about how to do this, please refer to your computer's
documentation or contact your computer manufacturer.

Insert your Windows XP compact disc (CD) into your CD-ROM drive or
DVD-ROM drive, and then restart your computer.

(You can also boot with a Windows 98/Me Startup disk with CD support
and run WINNT.EXE in the I386 folder on the CD)

When the "Press any key to boot from CD" message is displayed on your
screen, press a key to start your computer from the Windows XP CD.

When you see the following message displayed on the Welcome to Setup
screen, press ENTER:

To setup Windows XP now, press ENTER.

At this point an option to press R to enter the Recovery Console is
displayed. Do not select this option.

On the Windows XP Licensing Agreement screen, press F8 to agree to the
license agreement.

Make sure that your current installation of Windows XP is selected in
the box, and then press the R key to repair Windows XP.

Follow the instructions on the screen to complete Setup.

This page last updated 08/19/2003 13:32
All material © Doug Knox