I cannot open an assigned task in my e-mail inbox

G

Guest

I can open other email messages, but not a
task, it will not open, will not allow me to accept it, and it will not get
placed on my task list. Any suggestions? I tried a repair, and a reinstal.
 
J

Judy Gleeson

Posted this on 1 March:


Here's the latest from Microsoft for those of you with Task Assignment
problems. This is for situations where you cannot accept a Task, no updates
are sent etc.


It appears to be that update kb 892843 is not installed correctly.

Remove the update. If there are multiple copies installed, remove all
copies.

To remove the update:
Go to Add/Remove programs
Click the 'Show updates' checkbox
Find Microsoft Office 2003
Find the Update listed below as: Security Update for Outlook 2003 (KB
892843)
OLKINTLff
Then remove it

If this resolves the issue reinstall the update and attempt the install of
hotfix
913695 Description of the Outlook 2003 post-Service Pack 2 hotfix package:
January
23, 2006
<http://support.microsoft.com/default.aspx?scid=kb;EN-US;913695>


NOTE:
Uninstalling the update will NOT fix tasks that have already been received
but future tasks work.

Most cases appear to have at least 2 copies of the update installed.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


--

Judy Gleeson
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!
 
D

Dave Harry

Posted this on March 15:

This procedure does not help.
Tasks still don't work.

Neither does the newer update help, KB913807.

--
Dave Harry

Judy Gleeson said:
Posted this on 1 March:


Here's the latest from Microsoft for those of you with Task Assignment
problems. This is for situations where you cannot accept a Task, no
updates
are sent etc.


It appears to be that update kb 892843 is not installed correctly.

Remove the update. If there are multiple copies installed, remove all
copies.

To remove the update:
Go to Add/Remove programs
Click the 'Show updates' checkbox
Find Microsoft Office 2003
Find the Update listed below as: Security Update for Outlook 2003 (KB
892843)
OLKINTLff
Then remove it

If this resolves the issue reinstall the update and attempt the install of
hotfix
913695 Description of the Outlook 2003 post-Service Pack 2 hotfix package:
January
23, 2006
<http://support.microsoft.com/default.aspx?scid=kb;EN-US;913695>


NOTE:
Uninstalling the update will NOT fix tasks that have already been received
but future tasks work.

Most cases appear to have at least 2 copies of the update installed.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


--

Judy Gleeson
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


JLS said:
I can open other email messages, but not a
task, it will not open, will not allow me to accept it, and it will not
get
placed on my task list. Any suggestions? I tried a repair, and a
reinstal.
 
J

Judy Gleeson, MVP Outlook

Send an error report directly to Microsoft then.

Judy Gleeson, MVP Outlook
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


Dave Harry said:
Posted this on March 15:

This procedure does not help.
Tasks still don't work.

Neither does the newer update help, KB913807.

--
Dave Harry

Judy Gleeson said:
Posted this on 1 March:


Here's the latest from Microsoft for those of you with Task Assignment
problems. This is for situations where you cannot accept a Task, no
updates
are sent etc.


It appears to be that update kb 892843 is not installed correctly.

Remove the update. If there are multiple copies installed, remove all
copies.

To remove the update:
Go to Add/Remove programs
Click the 'Show updates' checkbox
Find Microsoft Office 2003
Find the Update listed below as: Security Update for Outlook 2003 (KB
892843)
OLKINTLff
Then remove it

If this resolves the issue reinstall the update and attempt the install
of
hotfix
913695 Description of the Outlook 2003 post-Service Pack 2 hotfix
package:
January
23, 2006
<http://support.microsoft.com/default.aspx?scid=kb;EN-US;913695>


NOTE:
Uninstalling the update will NOT fix tasks that have already been
received
but future tasks work.

Most cases appear to have at least 2 copies of the update installed.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


--

Judy Gleeson
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


JLS said:
I can open other email messages, but not a
task, it will not open, will not allow me to accept it, and it will not
get
placed on my task list. Any suggestions? I tried a repair, and a
reinstal.
 

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