I cannot delete old e-mails or find "inbox repair" to fix it.

[Carl]

I get an error message relating to errors in outlook.pst and to use the
inborx repair and run the scanpst.exe . This does not work because i cannot
find the repair box by doing a search, and the scanpst.exe doe not even work
in the run box. This microsoft solution is crap. I need help bad because I
now have 75 e-mails I need to delete and the number is growing daily. HELP!

 

[DL]

Stating scanpst.exe doesn't work doesn't tell anybody anything, unless you
state the errors it produced

The data file, by default outlook.pst, is a hidden file, you have to search
to include hidden, if thats what you are saying

 

[Brian Tillman]

I get an error message relating to errors in outlook.pst and to use
the inborx repair and run the scanpst.exe . This does not work
because i cannot find the repair box by doing a search, and the
scanpst.exe doe not even work in the run box.

Your versionof Outlook is needed to state where to find scanpst.exe. It's
usual location for Outlook 2003 and earlier is

%CommonProgramFiles%\system\MSMAPI\1033

For Outlook 2007, look in

%ProgramFiles%\Microsoft Office\Office12

This microsoft solution
is crap. I need help bad because I now have 75 e-mails I need to
delete and the number is growing daily. HELP!

Try emptying your Deleted Items folder first.

 

[David Traill]

I am having the same problem. I have found scanpst.exe, but then it asks
where to look/ search for a problem. What am I supposed to put down? I only
have about 1000 messages to delete after two months of nothing being fixed.

David

 

[Brian Tillman]

I am having the same problem. I have found scanpst.exe, but then it
asks where to look/ search for a problem. What am I supposed to put
down?

Your PST, of course, since the purpose of the application is to scan the PST
(hence its name SCANPST.EXE).

 

[DL]

If you open OL & check properties of Personal Folders, it will show the path