i cannot delete emails to deleted items folder

  • Thread starter Thread starter jdw2558
  • Start date Start date
J

jdw2558

I have 2 accounts in outlook 2003. My original account works perfectly. In my
new account, I cannot delete emails from my inbox. When I try, I only get a
strike through on the email and it remains in the inbox. Looking through the
menus, I cannot see where to change this.
 
Your second account sounds like an IMAP account. To remove the deleted
items, you need to use the Purge option from the Edit menu (IIRC).

--
Milly Staples [MVP - Outlook]

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How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, jdw2558 asked:

| I have 2 accounts in outlook 2003. My original account works
| perfectly. In my new account, I cannot delete emails from my inbox.
| When I try, I only get a strike through on the email and it remains
| in the inbox. Looking through the menus, I cannot see where to change
| this.
 
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