i cannot delete emails to deleted items folder

[jdw2558]

I have 2 accounts in outlook 2003. My original account works perfectly. In my
new account, I cannot delete emails from my inbox. When I try, I only get a
strike through on the email and it remains in the inbox. Looking through the
menus, I cannot see where to change this.

 

[Milly Staples [MVP - Outlook]]

Your second account sounds like an IMAP account. To remove the deleted
items, you need to use the Purge option from the Edit menu (IIRC).

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, jdw2558 asked:

| I have 2 accounts in outlook 2003. My original account works
| perfectly. In my new account, I cannot delete emails from my inbox.
| When I try, I only get a strike through on the email and it remains
| in the inbox. Looking through the menus, I cannot see where to change
| this.