I believe that this is a set up issue...


J

jsylvester

My office is currently running Excel from Office 2007 Small Business Upgrade
(from 2000). The issue that we all seem to be having is that when I double
click either an xls or and xlsx file, Excel opens, but will not display the
file until I click on the Windows logo button in the upper left hand corner.
However, if I open Excel first and then select to open a file through the
menu options, the file will open right up.

I have searched through several sites looking for answers. I found several
people who seemed to have had the same issue, but never post back with a
resolution. Hopefully someone on here has run into this issue.

BTW- We have Norton 10 installed, and I tried changing several options on
there and it didn't help. Also, Excel is the default program to open xls and
xlsx files.
 
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K

Kassie

If you click on the Excel icon in the top leftmost corner of the screen, then
select Excel options, right at the bottom on the right hand side of that
window, you will get to all the option available for Excel. Now scroll down
a ways, until you get to General options. Ensure that the option "Ignore
other applications that use DDE" is not ticked and try again.
 
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J

jsylvester

Hi Kassie,

Thanks for the suggestion. I check and this box was not check. I checked it
any way to see if it would help and it couldn't locate short cuts nor would
it let me open the file by double clicking. I went back in and unchecked it
in hopes that maybe it reset something, but still no luck. I'm going to try
to run a repair on it with the install disk. I wonder if it has anything to
do with it being an upgrade or small business version?

I'll update if I have any luck.
 

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