Hyperlinked PDF file won't open... new issue

[Guest]

I've read the older posts about this problem. Have been hoping that Adobe
might have fixed the issue by now, but I can't tell because I end up with a
different error message. When I click on the Action Buttons I've linked to
PDFs, I get the message "No program is registered to open this file."

I have a registered copy of Adobe Reader 7.0 (ugh) that is associated with
filetype .pdf.

Any ideas why this is happening?

Thanks in advance for your help!

Maggie

 

[Steve Rindsberg]

I've read the older posts about this problem. Have been hoping that Adobe
might have fixed the issue by now, but I can't tell because I end up with a
different error message. When I click on the Action Buttons I've linked to
PDFs, I get the message "No program is registered to open this file."

I have a registered copy of Adobe Reader 7.0 (ugh) that is associated with
filetype .pdf.

Two things to check:

1) What happens when you doubleclick a PDF from within Windows Explorer or from
the desktop? Are there spaces in either the name or the folder of the file
you've linked to? If so, test with the same file from Win Explorer.

2) Do you have the update to Reader (7.0.1 or higher, as I recall)? That fixes
some problems with links from PPT and other Office apps.

 

[Guest]

Thanks, Steve. I have no problem opening the PDFs from within Windows
Explorer. There are no spaces in the filenames.

I do have Adobe Reader 7.02 (Adobe confirms on its site that 7.01 and 7.02
fixed the problem of not being able to open local PDF files from Office
apps). Just to be safe after reading your suggestion, I uninstalled and
reinstalled both updates from 7.0. Unfortunately, I still get the same error
message in PowerPoint: "No program is registered to open this file."

I can't figure out why PowerPoint isn't associating the PDF with Acrobat
Reader. Everything else does. I am guessing that if it did, it would open
it fine.

Do you have any other suggestions about what to try next? I really
appreciate your advice.

Thanks again,

Maggie

 

[Steve Rindsberg]

Thanks, Steve. I have no problem opening the PDFs from within Windows
Explorer. There are no spaces in the filenames.

I do have Adobe Reader 7.02 (Adobe confirms on its site that 7.01 and 7.02
fixed the problem of not being able to open local PDF files from Office
apps). Just to be safe after reading your suggestion, I uninstalled and
reinstalled both updates from 7.0. Unfortunately, I still get the same error
message in PowerPoint: "No program is registered to open this file."

I can't figure out why PowerPoint isn't associating the PDF with Acrobat
Reader. Everything else does. I am guessing that if it did, it would open
it fine.

It certainly seems that way, but for all intents and purposes, clicking a link to a
file in PPT is virtually the same as doubleclicking the file's icon in Explorer.

Adobe seems to be the only company adept enough to screw that up <g>.

If you can install add-ins, you might try downloading our FixLinks demo. It's free
and includes a link report tool that might be helpful. Try running a link report
and paste the results for the relevant slides here. http://fixlinks.pptools.com

If that's not practical, let me know and we can try something slightly different.

Ah. Also, have you tried this on different computers? That'd be an excellent idea.