If you get an error message, please include the error message verbatim (as
it appears on screen) otherwise it is like undoing a knot in the dark with
numb fingers (very clumsily).
If you are having problems with your profile, try the following article to
resolve your issue:
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.