HTTP 500 error from web based form with IE6

[Robin Chapple]

I have a problem logging faults to a web based form that logs faults.
The problem must be at my end because others can still log faults.

I am able to open the page, enter relevant data, enter the fault
description but when I click "Log the fault" I get HTTP 500 error or
this message:

Microsoft OLE DB Provider for ODBC Drivers error '80004005'

[Microsoft][ODBC Microsoft Access Driver]Error in row

/systemname/helpdesk/src/register.asp, line 59

according to which browser is employed. I have tested with:

IE6, Avant, Firefox, Opera, Netscape 7 and OffByOne.

I had a previous similar experience which went away. This time it is
stuck like glue.

I have fired up a previous machine, installed ME with a new version of
IE6 and it happens on that machine as well.

I would appreciate some advice,

Thanks

Robin

 

[Jan Il]

Hi Robin

These errors indicate that there is an internal server error or a
configuration problem that is preventing the server from properly responding
to the request. This type of error is most often encountered in Web sites
that are considerably more complex than static HTML. Problems retrieving
information from a database or interpreting Java code might be behind server
errors.

Try the following first and see if it helps.

Click Tools > Click Internet Options > Click Advanced Tab > Under Browsing
uncheck the "Show Friendly HTTP Errors" checkbox.
Then refresh the page. You should then see a more detailed error.

See the Event log and what it says is the real problem.

Also see the information below:

Index Server Returns HTTP 500 Error
http://support.microsoft.com/defaul...port/kb/articles/q160/3/50.asp&NoWebContent=1
or
http://snipurl.com/77b5

Error HTTP 500 - Internal Server Error
http://www.surfersofdubai.com/500.shtml

See if anything here will help.
http://forums.aspfree.com/showthread.php?s=739dc4b7ebb0856626bc36c8f3246827&p=67213#post67213

Also, if you have Java installed, try unchecking it - Internet Options |
Tools | Advanced | scroll down to the section Java Sun and uncheck the box
next to Use Java ...... and see if that helps.


Hope this helps.

Jan