HP precisionscan pro & Windows XP

[Guest]

I am using a HP scanjet 5490c + hp precisionscan pro 3.1
Under administrator that work well in all modes, under any other user account scanning as an image is OK but the ocr mode fail, as the programme is not authorised to open any file
This really frustrating as there is likely a simple setup problem

 

[Ate Siemensma]

You must give a normal user right to the scanner software or temp directory
were the scansoftware want's to write.
maybe you need some extra permissions om registry keys too.

You can use Filemon and Regmon to monitor where you need extra rights.

Ate.

I am using a HP scanjet 5490c + hp precisionscan pro 3.13
Under administrator that work well in all modes, under any other user

account scanning as an image is OK but the ocr mode fail, as the programme
is not authorised to open any file.