HP PAVILON failure (xp pro/stop error: 00x000000ED, fastfat.sys corrupted)

D

Dobsons

System: hp pavillon ze4610us
o/s: win xp pro
hd: 40 gig samsung
198 meg ram
cd writer/dvd resfrt

Situation:

I bought this product in May 2004. Comes with XP Home.. Had an XP
Pro disk from a previous system. Problems started surfacing about a
month later.

* The batteries, if I'm lucky, last anywhere from 1 hour to 1.5 hours.
* The screen, which is a 15", is nice and spacious but only goes up to
10xx x 7xx resolution. This was not made known to me and I didn't
really think about it, but since I do a lot of biz apps, I needed more
space and higher resolution would've allowed me to see more content
instead of continually switching between programs. It got to be
annoying after a while.
* there are too many lights.. I think that is what takes away from
battery life. I don't need that many lights.
* I could never use the cd writer. I always got errors when I tried
to write from the hard drive (a samsung 40 gig). I used different
programs to no avail.
so, I could never back up any info. (the drive, unbeknownst to me
was FAILING)
So, this leads me to a couple of days ago.
# I tried again to write files to cd via nero (could not use the
windows interface for some reason). Kept getting fixation errors on
specific files. REmoved files in question.. other ones got the same
error. Nice way to waste cdr disks, eh? I've got a few extra
coasters. I could NEVER write any files from HD to the CD.
# Defraged HD
# tried to write files via nero again.. Same file- same error.
# Installed hp supplied version of ez cd creator 6.0. Computer
recycles. now have 00x000000ED Stop error and if I tried to repair
windows from cd, I got the fastfat.sys file corrupted error. I got
the same stop errors when trying to recover from a previous point and
when trying to go into safe mode.
not knowing what to do, and never seeing this error before (there's
very little on the web about it.)
# Brought it to a recovery center at a local store.. They tried to
recover it using MADREG MOVE (Linux) and Mapis. Even trying to write
a small file to a cd or another computer hard drive or through a
network resulted in errors. They could not write the data noway
nohow. The drive, failing refused to spin more than a few minutes,
and all they were getting were disk errors resulting in coasters. I
had the same problem here when the system was still barely alive,
creating a few of those coasters myself.
# So, now I've got the POS back, with a failing hard drive, a case
number with hp to *try* and get a complete refund via the warranty,
and I wonder: are there any other tries or attempts that I can do to
recover some of this data short of what the recovery place did? Did
they leave any stone unturned?
There are some specific files that I really need. Thankfully, I had
a data disk created back when I switched systems but the data is SIX
MONTHS OLD.

Help??
Appreciate it.

Dobs
 
P

Peter Hutchison

System: hp pavillon ze4610us
o/s: win xp pro
hd: 40 gig samsung
198 meg ram
cd writer/dvd resfrt

Situation:

I bought this product in May 2004. Comes with XP Home.. Had an XP
Pro disk from a previous system. Problems started surfacing about a
month later.
Sounds like a realy BAD purchase, I would get a replacement
if you can. It certainly doesn`t meet Sales of Good Act ie fit for
purpose...

Peter Hutchison
 
D

Dobsons

Peter Hutchison said:
Sounds like a realy BAD purchase, I would get a replacement
if you can. It certainly doesn`t meet Sales of Good Act ie fit for
purpose...

Peter Hutchison

Peter, you'd think, eh? Well, all HP offered was a replacement
drive that probably wasn't much better than the POS toshiba drive that
failed on me after 5 months. or I could "upgrade" the current system
and take significantly less (they were going to give me $450 credit)
than what I could sell it for on the open market. Actually had
someone offer me $650 for it. Being I paid $825 for it (the ze4610us
pavilion), I didn't think it was fair that after 5 months that the
best HP could do was half what I paid for it, when it was it was a
drive that they put in there that failed (yes drives fail--sometimes
after 2 weeks), and that the last straw before failure was s/w that
was bundled in with the unit. So, instead of taking $450 credit for a
"better HP system" (HA) or the $650 I got offered, I chose to
completely dismantle this system (partially out of anger) and sell it
for parts. Having it with a new HD wasn't going to work for me (I
would've eventually destroyed it). I found I could get more (for
parts), than any other.
I will NOT purchase another HP laptop, that's for sure.
The credit offer was an insult.

Dave Nicolai
 

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