HP OfficeJet D-135 doesn't print magenta

[Longfellow]

Have had a D-135 for about three years.

Last color cartridge failed to print magenta at some point, and
eventually ran dry, so said the printer. Replaced the color cartridge
(takes a #14 series), and it aligned itself correctly, but still no
magenta.

Is this a known problem with (these) cartridges, or am I looking at a
printer repair? Any ideas?

Thanks,

Longfellow,

 

[Tony]

Have had a D-135 for about three years.

Last color cartridge failed to print magenta at some point, and
eventually ran dry, so said the printer. Replaced the color cartridge
(takes a #14 series), and it aligned itself correctly, but still no
magenta.

Is this a known problem with (these) cartridges, or am I looking at a
printer repair? Any ideas?

Thanks,

Longfellow,

Try this
Remove the cartridge and press the nozzles onto a damp folded paper towel for
about one second. You should get three distinct imprints, one for each colour.
Do not touch the nozzles with your fingers, the nozzles are easily contaminated.
If the magenta is missing you have a bad cartridge, if the magenta imprint is
as solid as the yellow and cyan then it looks like a printer problem (although
this sort of failure in a printer is extremely rare).
Tony

 

[Bob Headrick]

Have had a D-135 for about three years.

Last color cartridge failed to print magenta at some point, and
eventually ran dry, so said the printer. Replaced the color cartridge
(takes a #14 series), and it aligned itself correctly, but still no
magenta.

The D series printers have separate printheads and ink supply. By
running the magenta dry you have probably clogged the printhead. Try
running a cleaning cycle or two. If this does not work you may have to
replace the magenta printhead, see
http://www.shopping.hp.com/webapp/shopping/product_detail.do?product_code=C4922A.
The printhead life is rated at three years and is a user replaceable
part, $34 in the US.

Regards,
Bob Headrick

 

[Tony]

Have had a D-135 for about three years.

Last color cartridge failed to print magenta at some point, and
eventually ran dry, so said the printer. Replaced the color cartridge
(takes a #14 series), and it aligned itself correctly, but still no
magenta.

Is this a known problem with (these) cartridges, or am I looking at a
printer repair? Any ideas?

Thanks,

Longfellow,

Sorry, I misled you.
I saw D-135 and read something else entirely!!!
Ignore my advice. See Bob Headrick's post.
My apologies.
Tony

 

[Longfellow]

Try this
Remove the cartridge and press the nozzles onto a damp folded paper towel for
about one second. You should get three distinct imprints, one for each colour.
Do not touch the nozzles with your fingers, the nozzles are easily contaminated.
If the magenta is missing you have a bad cartridge, if the magenta imprint is
as solid as the yellow and cyan then it looks like a printer problem (although
this sort of failure in a printer is extremely rare).
Tony

Okay, a report:

Dug out the installation sheet and found that the heads were installed
beneath the cartridges. Checked the cartridges: both have all colors
of ink. So, on to the print heads.

A google brought up the solution. Dried up print heads can be reclaimed
with paper towel and Windex. Pulled all three color heads and let them
sit on a folded up paper towel soaked in Windex for about ten minutes.
Wiped them off until they showed no color on a clean dry paper towel and
stuffed them back in the printer. It re-aligned itself, and a test
print showed perfect color.

Moral of the story? Probably best to use the printer more often, I
suppose.

Only one of the heads was fully clogged, but both others showed
streakiness. Cleaning all three restored them all; no clogs and no
streaks. Expenditure? Probably an unnecessary color cartridge
replacement, but the old one now has Scotch tape in appropriate places.
Otherwise, zero dollars!

Now, if only the same thing worked with an Epson 2200 that's been
sitting silent for over two years...

Thanks,

Longfellow

 

[Tony]

Okay, a report:

Dug out the installation sheet and found that the heads were installed
beneath the cartridges. Checked the cartridges: both have all colors
of ink. So, on to the print heads.

A google brought up the solution. Dried up print heads can be reclaimed
with paper towel and Windex. Pulled all three color heads and let them
sit on a folded up paper towel soaked in Windex for about ten minutes.
Wiped them off until they showed no color on a clean dry paper towel and
stuffed them back in the printer. It re-aligned itself, and a test
print showed perfect color.

Moral of the story? Probably best to use the printer more often, I
suppose.

Only one of the heads was fully clogged, but both others showed
streakiness. Cleaning all three restored them all; no clogs and no
streaks. Expenditure? Probably an unnecessary color cartridge
replacement, but the old one now has Scotch tape in appropriate places.
Otherwise, zero dollars!

Now, if only the same thing worked with an Epson 2200 that's been
sitting silent for over two years...

Thanks,

Longfellow

Ironic really, I accidentally posted poor information but you got there anyway;
good news.
As a general rule inkjet printers need to be used regularly, the old adage
applies "If you don't use it, you lose it"!
Tony