T
teresa
I've got the HP OfficeJet R60, a printer/scanner/fax and
XP Pro. When I connect the HP to the computer, I get "new
hardware" found messages for both the printer and scanner
(though they come up as R40 rather than R60). The
printer works fine -- computer recognizes it as a
printer, and even has the correct R60 driver for it.
But the scanner doesn't show up in the Scanners and
Cameras folder of the Control Panel, though it does show
up in the Device Manager. And I can't seem to find a
driver to install, because the HP website says XP should
have it, but I can't seem to find it through XP.
What to do.
XP Pro. When I connect the HP to the computer, I get "new
hardware" found messages for both the printer and scanner
(though they come up as R40 rather than R60). The
printer works fine -- computer recognizes it as a
printer, and even has the correct R60 driver for it.
But the scanner doesn't show up in the Scanners and
Cameras folder of the Control Panel, though it does show
up in the Device Manager. And I can't seem to find a
driver to install, because the HP website says XP should
have it, but I can't seem to find it through XP.
What to do.