HP Laserjet 5 horizontal stripes

[Simon Finnigan]

Hi everyone,
I`ve had a HP Laserjet 5 printer for a while, and about 300 pages ago I put
in a new toner. Suddenly today it has started laying down horizontal black
lines, about 5mm in width, repeated every 9cm. Nothing has changed with the
printer, it`s not been moved or knocked. As it started the lastest print
job, which has these lines on, it started squaking rythmically as it was
bringing the paper through.

I`ve tried turning it off and on and swearing at it, as well as removing the
toner cartridge and reseating. Any other ideas that might help, suggestions
on a repair etc?

All help will be greatfully received!

 

[Tony]

Hi everyone,
I`ve had a HP Laserjet 5 printer for a while, and about 300 pages ago I put
in a new toner. Suddenly today it has started laying down horizontal black
lines, about 5mm in width, repeated every 9cm. Nothing has changed with the
printer, it`s not been moved or knocked. As it started the lastest print
job, which has these lines on, it started squaking rythmically as it was
bringing the paper through.

I`ve tried turning it off and on and swearing at it, as well as removing the
toner cartridge and reseating. Any other ideas that might help, suggestions
on a repair etc?

All help will be greatfully received!

9.4cm is the circumference of the drum in the toner cartridge. So the problem
is in the new toner.
To be absolutely sure do a half test - print a page from the multipurpose tray
and stop the printer by lifting the toner cover just as the trailing edge of
the paper enters the printer. Remove the toner and examine the paper, if the
lines are visible your cartridge has failed; I suggest you attempt to get it
replaced under warranty.
Tony
MS MVP Printing/Imaging