Afterimage on HP Laserjet


K

km

Recently my HP Laserjet 1012 printer tipped over, and got jostled a
bit. Since then its been printing an after image. Thats a light
version of the current page displaced about 3 inches down the page.
There is also some horizontal noise streaks on each page in the same
place on every page.

The cleaning page procedure doesn't help. I have 1000 prints on a 2500
page cartridge,

I know it comes down to replacing the toner cartridge or fuser, and if
its the fuser its not worth fixing. I don't want to waste buying a new
toner cartridge to find out which it is.

Does this sound like a fuser problem? Is there anything to clean that
might help?
 
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W

William R. Walsh

Hi!
Does this sound like a fuser problem? Is there anything to clean that
might help?

No, I'd try replacing the toner cartridge. It sounds like the drum or parts
related to cleaning the drum have been damaged or knocked out of alignment.

William
 
T

Tony

Recently my HP Laserjet 1012 printer tipped over, and got jostled a
bit. Since then its been printing an after image. Thats a light
version of the current page displaced about 3 inches down the page.
There is also some horizontal noise streaks on each page in the same
place on every page.

The cleaning page procedure doesn't help. I have 1000 prints on a 2500
page cartridge,

I know it comes down to replacing the toner cartridge or fuser, and if
its the fuser its not worth fixing. I don't want to waste buying a new
toner cartridge to find out which it is.

Does this sound like a fuser problem? Is there anything to clean that
might help?

Measure the "exact" distance between the start of the first image and the start
of the ghost and post it here. I will be able to tell you whether it is the
cartridge or not.

Tony
MS MVP Printing/Imaging
 
K

km

Measure the "exact" distance between the start of the first image and the start
of the ghost and post it here. I will be able to tell you whether it is the
cartridge or not.

Tony
MS MVP Printing/Imaging

I just measured it and it is 3 inches as close as I can measure.
 
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T

Tony

I just measured it and it is 3 inches as close as I can measure.
Ken
I have responded elsewhere but for the benefit of anybody else who may have
this problem here is the answer.
"3 inches exactly is the diameter of the drum in the toner cartridge. The fuser
rollers have smaller diameters. So you can be sure that replacing the cartridge
will fix any defects that are exactly 3 inches apart. If there are any other
repetitive defects that are a different distance apart they may or may not be
fixed (in that case let me know what other issues there are and we can look at
them)."
I am only concerned about the other marks you reported, if they repeat at 3
inch vertical intervals on the page then they will have the same cause,
otherwise please describe the marks in detail including the vertical distance
at which they repeat.

Tony
MS MVP Printing/Imaging
 

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