HP Laserjet 4v Toner Problems


C

Crumb

Hi;

I have an older HP Laserjet 4v in which I am at wits end with toner
problems. I have replaced the toner twice in two months. The first
replacement surprised me by taking a big dump in the printer one day.
This was only after maybe 500 page prints. I cleaned out the printer
and purchased on ebay a genuine HP replacement (as was the first
replacement). After around 500 prints, the new one is printing gray
stripes. I opened up the flap and the drum is covered with a film of
toner. If I advance the drum by hand, the drum becomes clean, however
when placed back into the printer, the first few prints are fine, then
they get gray striped and toner, once again, remains on the drum.

Am I just having bad luck with toner carts or is there something in
the printer which can cause these failures. Perhaps these genuine HP
carts from fleabay are refills???

The printer has performed great up until the last couple of toner
replacements. I really don't want to get a new printer if I dont have
to.

Any ideas?

Thanks
 
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T

Tony

Crumb said:
Hi;

I have an older HP Laserjet 4v in which I am at wits end with toner
problems. I have replaced the toner twice in two months. The first
replacement surprised me by taking a big dump in the printer one day.
This was only after maybe 500 page prints. I cleaned out the printer
and purchased on ebay a genuine HP replacement (as was the first
replacement). After around 500 prints, the new one is printing gray
stripes. I opened up the flap and the drum is covered with a film of
toner. If I advance the drum by hand, the drum becomes clean, however
when placed back into the printer, the first few prints are fine, then
they get gray striped and toner, once again, remains on the drum.

Am I just having bad luck with toner carts or is there something in
the printer which can cause these failures. Perhaps these genuine HP
carts from fleabay are refills???

The printer has performed great up until the last couple of toner
replacements. I really don't want to get a new printer if I dont have
to.

Any ideas?

Thanks

If the drum has a covering of toner then the wiper blade (in the cartridge) has
probably failed. You should seek a replacement from the supplier since 500
pages is nothing for this cartridge.
I suspect you have been unlucky, there is nothing in the printer body that can
cause toner dumps or wiper blade failure.
Tony
MS MVP Printing/Imaging
 
C

Crumb

If the drum has a covering of toner then the wiper blade (in the cartridge) has
probably failed. You should seek a replacement from the supplier since 500
pages is nothing for this cartridge.
I suspect you have been unlucky, there is nothing in the printer body that can
cause toner dumps or wiper blade failure.
Tony
MS MVP Printing/Imaging- Hide quoted text -

- Show quoted text -

Thanks for the quick reply. I am looking at the box. It is a genuine
hp, but the shipping sticker shows a ship to date of 1998.
Does toner expire? It was working fine up until yesterday.

HP states that there is a lifetime warranty. I wonder if they will
honor the warranty being that this cart is as old as it is?

Thanks
 
T

Tony

Crumb said:
Thanks for the quick reply. I am looking at the box. It is a genuine
hp, but the shipping sticker shows a ship to date of 1998.
Does toner expire? It was working fine up until yesterday.

HP states that there is a lifetime warranty. I wonder if they will
honor the warranty being that this cart is as old as it is?

Thanks

Yes 1998 is a problem, wiper blades do not last for more than a couple of years
or so. They develop a sort of "memory" and this in turn weakens their ability
to properly clean the drum. You can only try with HP or your supplier.
Tony
MS MVP Printing/Imaging
 
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C

Crumb

Thanks for the quick reply. I am looking at the box. It is a genuine
hp, but the shipping sticker shows a ship to date of 1998.
Does toner expire? It was working fine up until yesterday.

HP states that there is a lifetime warranty. I wonder if they will
honor the warranty being that this cart is as old as it is?

Thanks- Hide quoted text -

- Show quoted text -

Thanks Tony. The cart is actually dumping toner now. A lesson learned.
I won't be buying outdated carts in the future.
 

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