HP G55 All in one

[dave]

Help anyone?

I can't get my G55 to accept a new cartridge, I have tried 3 new carts
and I get the same message to check the cart.
If I put the orginal back in it works ok
help please
TIA

Dave

 

[Bob Headrick]

Help anyone?

I can't get my G55 to accept a new cartridge, I have tried 3 new carts
and I get the same message to check the cart.
If I put the orginal back in it works ok
help please

Try cleaning the contacts as shown at the following:
http://www.hp.com/cposupport/printers/support_doc/bpa02060.html

Regards,
Bob Headrick, not speaking for my employer HP