HP DJ 1000 problems

K

KenK

I just returned my HP DJ 1000 and received a replacement. It seemed to work
ok. Then wanted a new mono cartridge. Snce then it is printing improperly -
skips lines, prints only portions of lines - skips ends of lines, complete
lines and prints only top half of some lines. Acts like it is getting bad
info but a Canon printer works fine with same software and documents.

I'm stumped. Any suggestions? I replaced the cart with the correct HP brand
cart. Not sure it's the cart - just guessing.

TIA for any ideas.
 
K

KenK

DJ - DeskJet or DesignJet ?
Deskjet

Does the printer have separate Print Heads to the ink carts. ?
I dnn't know. It has separate plug-in carts - 61 black - color and black.

I'm wondering if my driver might need reinstalling.

TIA
 
K

KenK

I just returned my HP DJ 1000 and received a replacement. It seemed to
work ok. Then wanted a new mono cartridge. Snce then it is printing
improperly - skips lines, prints only portions of lines - skips ends
of lines, complete lines and prints only top half of some lines. Acts
like it is getting bad info but a Canon printer works fine with same
software and documents.

I'm stumped. Any suggestions? I replaced the cart with the correct HP
brand cart. Not sure it's the cart - just guessing.

TIA for any ideas.

Here's a better version of the above.

I returned my new HP DJ 1000 recently ($10 shipping!) and received a
replacement. It seemed to work ok on a couple of test prints. Then wanted
a new mono cartridge. Snce then it is printing improperly - skips lines,
prints only portions of lines - skips ends of lines (acts like it doesn't
see the CR and drops the remainder of the line), skips complete
lines, and sometimes prints only top half of line characters. Not what
appears on the monitor. Acts like it is getting bad info but a Canon
printer works OK with same software and documents.

I'm stumped. Any suggestions? I replaced the cart with the correct HP
brand cart. Not sure it's the cart - just guessing. Probably co-
incidence. BTW, the new cart was removed from the original printer
(installed when its original cart ran out of ink) before it was returned
where it had only printed a couple of documents. Who knows? I'm not about
to buy another cart.

Bad driver? Tried the drivers for the original printer install and also
the replacement printer install so I doubt it.

TIA for any ideas.

In case you hadn't guessed this is the last thing I'll ever buy from HP!
What a shame - they used to be a good reliable company.
 
K

KenK

It's a cheap printer. On HP its sells fo $30.00

It uses 1 x Black and 1 x Tri-Colour

One ink cart. is as much as the printer.

I would call this a throw-away printer if you are using new ink carts.

If the ink carts are new, eRecycle the printer and invest in a better
one.

Unfortunately, to me $30 is a fair amount of money. I had hoped it would
work for a couple of years - previous HP Deskjets did. And I'm hoping it
is fixable - seems like I might be doing something stupid to cause the
pronlem. Also, whatever I buy may be as bad - I recently bought a Canon
Pixma MG3122 for ~$50 and it's a piece of crap too. <sigh>
 
G

Gernot Hassenpflug

KenK said:
/../ I recently bought a Canon Pixma MG3122 for ~$50 and it's a
piece of crap too. <sigh>

Hi, can you be specific about the problems with the Canon printer? I'm
interested because I develop drivers for Canon under linux, and while
these low-end MG series devices (using just 2 cartridges) are indeed
cheap, they have a nice feature in that one can print in black-only,
by choosing to use only the black cartridge (and removing the other
one if needed, since printing photos will ignore the cartridge
selection again---black-only works only for certain media: plain
media, non-photo postcard media, and envelopes).

If there is something you do not like about them, could you post it
here? I haven't got one of these latest devices myself, but it could
well be that your needs are not best met by this type, and I might be
able to recommend something instead.
 
K

KenK

Hi, can you be specific about the problems with the Canon printer?

Perhaps I'm being too critical but I'm just full up to here with printer
problems. Before now I've never had any, and that's been some 40 years -
since the MITS Altair and Radio Shack TRS-80!.
I'm
interested because I develop drivers for Canon under linux, and while
these low-end MG series devices (using just 2 cartridges) are indeed
cheap, they have a nice feature in that one can print in black-only,
by choosing to use only the black cartridge (and removing the other
one if needed, since printing photos will ignore the cartridge
selection again---black-only works only for certain media: plain
media, non-photo postcard media, and envelopes).

Wasn't aware of that. Does this work under Win XP Home too?
If there is something you do not like about them, could you post it
here? I haven't got one of these latest devices myself, but it could
well be that your needs are not best met by this type, and I might be
able to recommend something instead.

First problem was it would only feed paper if there were only a few sheets
- 5 or 10 or so - in the blank paper tray. Just yesterday I discovered and
tried the 'clean rollers' in the Maintenance menu. Today I can print with a
stack of paper in the tray. Hope it works through the whole stack and
continues in the future.

Second problem is that it sometimes doesn't print when I send it something.
Seems to be mostly a problem with my ancient Xnews newsreader which doesn't
use the usual dialog box to print - just does it. The Canon is selected in
Control Panel as default printer. Haven't quite sorted out everything -
seems to be a problem when used first after switching printers but not
sure. The problem is erratic and I need to have much more experience with
it. This morning tried printing from Xnews first thing with no problems!
<shrug> I've not used the Canon that much.

All in all, not that bad, but annoying after decades of no printer
problems.

Thanks very much for you kind offer of help.
 
Y

Yianni

Then wanted a new mono cartridge. Snce then it is printing improperly -
skips lines, prints only portions of lines - skips ends of lines, complete
lines and prints only top half of some lines. Acts like it is getting bad
info but a Canon printer works fine with same software and documents.

Most possible a glogged cartridge. Upload somewhere a scan of the printed
page (at least 150 dpi) and I will tell you for sure.
 
G

Gernot Hassenpflug

KenK said:
Perhaps I'm being too critical but I'm just full up to here with printer
problems. Before now I've never had any, and that's been some 40 years -
since the MITS Altair and Radio Shack TRS-80!.

Hi there, oldtimer :) That is more experience than I have, so I can't
argue with your perspective!
Wasn't aware of that. Does this work under Win XP Home too?

Sadly, not easily. So this is just background info for you: The
standard printing system on linux and MacOSX is called CUPS, and is
developed (after being bought) by Apple. There are some ports to
Windows, but not recent or updated regularly.

The open source inkjet drivers for Epson and Canon are contained in a
project known as gutenprint. I am currently maintaining and developing
the Canon part of this. Effectively, without any input from Canon, I
work by parsing printjobs captured under Windows XP, using all
possible combinations of print media, quality setting, color/mono,
duplex, media tray and borderless. As needed, new functionality is
incorporated, and as time permits, lacking functionality added and
thereby automatically backported to all existing supported printers.
So if you have an old printer that is no longer supported under
Windows 7, for example, it will forever be supported in open source.

A strength of CUPS is that is manages printers over a network, and has
great administration facilities. So it is not necessary to have a
driver for a printer on the machine you are printing from, only the
machine where the printer is attached.

A downside of CUPS is that it is not interactive: that is, options are
not interactive like in Windows---all options are always available,
and the driver has to do the work of prioritizing and selecting which
combinations are legitimate or not, if the user made incompatible
(from the printer firmware perspective) selections. This is usually
not a problem, but can be, in such complex devices as, for example,
ALPS printers with multiple operating modes.

In such situtations, multiple PPDs, one for each distinct operating
mode, are the best idea, and a new printer is set up for each mode
(the same could be done if you have some fixed requirements, such as
monochrome printing 2-pages per sheet in draft mode; compared to color
printing at standard quality 1-page per sheet).

Enough of that :)
First problem was it would only feed paper if there were only a few sheets
- 5 or 10 or so - in the blank paper tray. Just yesterday I discovered and
tried the 'clean rollers' in the Maintenance menu. Today I can print with a
stack of paper in the tray. Hope it works through the whole stack and
continues in the future.

OK, that is probably mechanical-related, not much the driver can do
about that I surmise.
Second problem is that it sometimes doesn't print when I send it something.
Seems to be mostly a problem with my ancient Xnews newsreader which doesn't
use the usual dialog box to print - just does it. The Canon is selected in
Control Panel as default printer. Haven't quite sorted out everything -
seems to be a problem when used first after switching printers but not
sure. The problem is erratic and I need to have much more experience with
it. This morning tried printing from Xnews first thing with no problems!
<shrug> I've not used the Canon that much.

Windows spooling has problems sometimes. Could also be memory issues
on the spool or in the application creating the printjob. It isn't
really fair to blame the printer for this, but you could blame the
driver if it doesn't send the job properly (if indeed that is the
cause of the problem.
All in all, not that bad, but annoying after decades of no printer
problems.
Understandable.

Thanks very much for you kind offer of help.

No worries! If you ever decide to use MacOSX or linux, you can rest
assured there is plenty of printer support!
 
K

KenK

Yianni said:
Most possible a glogged cartridge. Upload somewhere a scan of the
printed page (at least 150 dpi) and I will tell you for sure.
I'll have to figure out how to do and upload a scan. Never needed to do
that before. I'll try. I do have a page with the problems that had I saved.


Ken
 

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