Help me decide, please?

[KenK]

In the past I mentioned a defective HP Deskjet 1000 I had purchased
recently. I've finally gotten HP to agree to replace it. However, I have to
pay to ship them the defective printer. I'm cheap. And usually broke.

The printer cost $29 + tax at Walmart. Still is, I rashly assume. I'm
reluctant to spend a third or half that amount to return it to HP. Well you
may say, I'm still $15 or $20 ahead and will have good printer. But what if
the one I get in return is as bad? I've lost faith in HP products.

Should I exchange or junk the printer? I bought a Canon to replace it so I
would perhaps use it as a backup. Or maybe use it and make the Canon the
backup.

TIA

 

[Frank Williams]

In the past I mentioned a defective HP Deskjet 1000 I had purchased
recently. I've finally gotten HP to agree to replace it. However, I have to
pay to ship them the defective printer. I'm cheap. And usually broke.

The printer cost $29 + tax at Walmart. Still is, I rashly assume. I'm
reluctant to spend a third or half that amount to return it to HP. Well you
may say, I'm still $15 or $20 ahead and will have good printer. But what if
the one I get in return is as bad? I've lost faith in HP products.

Should I exchange or junk the printer? I bought a Canon to replace it so I
would perhaps use it as a backup. Or maybe use it and make the Canon the
backup.

TIA

In this country you just take it back to the shop.

 

[Mort]

I'm inclined to agree with David for a different reason. From what I've
seen, cheap printers use the most expensive ink packaging on the planet.
These printers are sold at a loss; you are a captive market for
wildly-overpriced ink.

I had an HP printer (940) that was limited to a half-capacity black
cartridge but no-games color cartridge. The printer came from the box
with a regular capacity black cartridge that was usable in demo mode
only. You typically will use black more than color. What a racket!

I've had much better luck with older printers that I've bought used for
peanuts than with the new ones.

Richard

Hi,

It's the classic Gillette razor ploy of 100 years ago: sell the razor
for a very low price, then enjoy a steady income stream from the
expensive razor blades. Just substitute "printer" for razor, and "ink
cartridges" for razor blades.

When you add up all the money spent on ink cartridges, the price of the
actual printer will seem unimportant in most cases.

When buying a new printer, first gather information about the cost of
ink cartridges for the kind and amount of printing that you will do.

Regards,

Mort Linder