HP 5550 Queue

[Colin Bearfield]

Hi

I have a HP DeskJet 5550 and very occasionally I have to interrupt the
printing. When that happens the document remains in the queue. It is
possible to delete the document but it takes hours and on one occasion
two days. No clear option actually works.

The only thing that I have been certain of when it has deleted the
document from the queue is that it was while I was in Control Panel.

In the meantime, if I try to print I just get loads of garbage printed
in one line at the top of every piece of paper until I switch off the
printer.

Can anyone help. please?

Colin

 

[Steve B]

PDF files? I've had similar problems occasionally and it's always when printing
acrobat reader files. I haven't had any problems since the last acrobat reader
update but that could just be luck, however there was one version a few months
ago that caused problems every time I tried to print, so I'm always suspicious
of acrobat.

 

[Bob Headrick]

Hi

I have a HP DeskJet 5550 and very occasionally I have to interrupt the
printing. When that happens the document remains in the queue. It is
possible to delete the document but it takes hours and on one occasion
two days. No clear option actually works.

Are you using Win 98? I used to have that problem in Win 98, no such problem
once I upgraded to Win XP.

On the other hand, the "X" button on the DeskJet 5550 will cancel the print
job. No intervention on the computer is necessary.

Regards,
Bob Headrick, not speaking for my employer HP

 

[E. Barry Bruyea]

Hi

I have a HP DeskJet 5550 and very occasionally I have to interrupt the
printing. When that happens the document remains in the queue. It is
possible to delete the document but it takes hours and on one occasion
two days. No clear option actually works.

The only thing that I have been certain of when it has deleted the
document from the queue is that it was while I was in Control Panel.

In the meantime, if I try to print I just get loads of garbage printed
in one line at the top of every piece of paper until I switch off the
printer.

Can anyone help. please?

Colin

The only time I've had that happen is with a long PDF file. Shutting
off the printer cleared the queue. It spit out the half printed page
when it restarted. It was a pain, but effective.