How to stop msgs downloading to Outlook when program is closed

  • Thread starter Thread starter jrparish
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jrparish

My Outlook receives email messages even when the program is closed. This
causes a problem since I have another office where I also use Office, and
when messages are downloaded in one location , they are removed from my email
server and are not accessible from the other office with a remote hookup.
 
jrparish said:
My Outlook receives email messages even when the program is closed.

No, it doesn't. If a program isn't running, it cannot do anything.
Minimizing a program to a tray icon is NOT closing it.
This causes a problem since I have another office where I also use
Office, and when messages are downloaded in one location , they are
removed from my email server and are not accessible from the other
office with a remote hookup.

Well, if using a POP e-mail account, configure the e-mail client to
leave messages on the server. Then they will be there when you later
use a different e-mail client to poll the same mailbox.
 
many thanks for the reply. I thought the same thing, but when I close the
program then open it several hours later, all the emails I've received in the
interim are in my inbox, in bold as unread. When I close the program, I'm not
minimizing to a desktray tray, I actually click on the "X" and close the
program. Leaving the messages on the server is a good idea and I'll do that.
Thanks again
 
jrparish said:
many thanks for the reply. I thought the same thing, but when I close the
program then open it several hours later, all the emails I've received in the
interim are in my inbox, in bold as unread. When I close the program, I'm not
minimizing to a desktray tray, I actually click on the "X" and close the
program. Leaving the messages on the server is a good idea and I'll do that.

Did you use the chevron next to the system notification area (where are
the tray icons) to see if the Outlook tray icon was hidden? The "X"
button may not *close* Outlook but merely minimize to a tray icon, and
if you have the taskbar configured to hide some tray icons then you
won't see the tray icon until you expand the tray area by clicking on
the chevron. Use the File -> Exit menu to exit Outlook.

When you click the "X" titlebar icon in Outlook, are there any instances
of outlook.exe still listed in the Processes tab of Task Manager?

Do you use the warm and fuzzy, Fisher-Price fluff version of the login
screen (aka Welcome Screen) which shows icons for each user (which
divulges those user accounts) and also shows a new-mail counter? If so,
that requires the use of a MAPI-compliant e-mail client to go polling
your e-mail accounts to update that new-mail counter. You said that you
were receiving e-mails [in Outlook] while Outlook was closed. Not
possible. So perhaps you have something else that loads Outlook to
retrieve those e-mails, like the Welcome Screen's new-mail counter (but
that means you don't just close Outlook but are also logging out). A
screensaver that shows a new-mail account would do the same thing as the
Welcome Screen with its new-mail counter.
 
Thanks, Diane. Your solution worked and the slipstick site is very helpful.
Many thanks.

Diane Poremsky said:
something is keeping it open. to confirm, close outlook them look in task
manager's processes tab for outlook.exe. See
http://www.slipstick.com/problems/close.asp for ideas.

--
Diane Poremsky [MVP - Outlook]





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jrparish said:
My Outlook receives email messages even when the program is closed. This
causes a problem since I have another office where I also use Office, and
when messages are downloaded in one location , they are removed from my
email
server and are not accessible from the other office with a remote hookup.
 

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