How to set up a different "reply" e-mail address in Outlook?

J

jviren

I receive e-mail from two different e-mail addresses in Outlook. Primarily,
I only need to reply from one, and that is how my account is set up.
However, is there a way for me to be able to set up and choose to reply so
that it looks like the other e-mail address "sent" the e-mail?

I have really tried to figure this out, but all the help I can find involves
setting up another e-mail account, which I have no need of, nor want to do
this, since e-mails are simply directed to my primary e-mail address.'

Thank you!
 
V

VanguardLH

jviren said:
I receive e-mail from two different e-mail addresses in Outlook.

Outlook doesn't receive e-mails from "e-mail addresses". It receives
e-mail from e-mail *servers*. That means you must have 2 e-mail
accounts defined in Outlook so it connect to those 2 e-mail accounts on
the server(s).
Primarily, I only need to reply from one, and that is how my account
is set up. However, is there a way for me to be able to set up and
choose to reply so that it looks like the other e-mail address "sent"
the e-mail?

I have really tried to figure this out, but all the help I can find
involves setting up another e-mail account, which I have no need of,
nor want to do this, since e-mails are simply directed to my primary
e-mail address.'

And just what does THAT mean? That you only have 1 e-mail account
defined in Outlook? And that one of your mailboxes (on the e-mail
server) forwards all its received e-mails to another e-mail account and
it is this other e-mail account that you poll?

Put whatever you want as your e-mail address in any e-mail account you
define in Outlook. It does not have to match the account through which
you send. Recipients will see the e-mail address you gave them;
however, they can still see the mail servers you used by looking at the
headers.
 
J

jviren

Thanks for your help. I used the wrong word, but I do know what you mean. I
do have only one e-mail address defined. So...I have to set up an account
for the other one? I don't even know the settings (it's a gmail account),
but I'll try to figure it out, since I don't want to switch between two
e-mail addresses for "reply." I thought I would be able to do this in a more
simple way. I understand that my mail servers will be visible. Primarily, I
didn't want to confuse people with the "Sender" e-mail being different than
they expected (I run two nonprofit organizations). Thanks, again, for helping
me to clarify the situation!
 
V

VanguardLH

jviren said:
Thanks for your help. I used the wrong word, but I do know what you mean. I
do have only one e-mail address defined. So...I have to set up an account
for the other one? I don't even know the settings (it's a gmail account),
but I'll try to figure it out, since I don't want to switch between two
e-mail addresses for "reply." I thought I would be able to do this in a more
simple way. I understand that my mail servers will be visible. Primarily, I
didn't want to confuse people with the "Sender" e-mail being different than
they expected (I run two nonprofit organizations). Thanks, again, for helping
me to clarify the situation!

How many mailboxes (i.e., accounts defined on a *server*) do you have
defined? That is, how many e-mail accounts exist (and not in any e-mail
client but up on some mail server) that are yours?

If you were to blow apart your computer with a shotgun, that has no
effect on the mailboxes up on the mail server(s). So how many accounts
have you created on a mail server (that are involved in your question)?
 
J

jviren

I have two mailboxes defined, if I understand your question. One with Qwest
and one with Gmail. Outlook is set up to receive both of them through the
Qwest account. Does this make sense?

Thanks for your help!
 
B

Brian Tillman [MVP - Outlook]

I have two mailboxes defined, if I understand your question. One with Qwest
and one with Gmail. Outlook is set up to receive both of them through the
Qwest account. Does this make sense?

You can't receive both Qwest and gmail messages through the same account
unless you forward the messages frrom one mailbox to the other on the server
side. If you do, then Outlook doesn't know you have two mailboxes. As far as
it's concerned, you have only one mailbox.

Why haven't you created two accounts in Outlook and have Outlook access both
mailboxes at the same time?
 
V

VanguardLH

jviren said:
I have two mailboxes defined, if I understand your question. One with Qwest
and one with Gmail. Outlook is set up to receive both of them through the
Qwest account. Does this make sense?

Outlook cannot retrieve anything except from the mail server specified
to it. You only have 1 account defined in Outlook. That means you can
only poll ONE mail server for new messages.

For Gmail messages to show up in your Qwest account, you either:

- Configured Gmail to automatically forward all e-mails to your Qwest
account. That is a server-side function. You use their webmail
interface to your account to enable that forwarding option (and to
specify where to forward). This is pushing (forwarding) your e-mails to
elsewhere.

- Or, you configured your Qwest account to poll your Gmail account.
Your Qwest accounts acts like the e-mail client to check if there are
new messages in your Gmail account and, if so, pulls them to the Qwest
account. This is pulling (retrieving) your e-mails from another
account.

In either case, Outlook only knows about the ONE mailbox that you
defined to it: the Qwest mailbox. It has no information about the Gmail
account.

You say you only have ONE account defined in Outlook. That means it
will report your e-mail address according to whatever you specified in
the E-mail Address field in the account you defined in Outlook. That is
the only one it can use because it is the only account you defined in
Outlook.

If you want all your recipients to see you as (e-mail address removed) then put
that in the E-mail Address field in the account defined in Outlook. If
you want all your recipient to see you as (e-mail address removed) then put
that in the E-mail Address field. Leaving the E-mail Address field (so
you don't report one) violates the CAN-SPAM act.

If what you want to do is switch between your From e-mail address shown
in your outbound e-mails so for some e-mails they look like they came
from Gmail and for others they look like they came from Qwest then you
are stuck using mail profiles. You can create multiple mail profiles
(using the Mail applet in Control Panel). Under one mail profile, you
would define the one account and specify your e-mail address as
(e-mail address removed). Under another mail profile, you would define the one
account and specify your e-mail address as (e-mail address removed). E-mail
accounts are separate that are defined under different mail profiles.
Then configure the mail profiles to NOT specify a default one. You want
Outlook to prompt you as to which mail profile you want when you start
Outlook. When you start Outlook, you will be prompted as to which mail
profile you want to use. Pick one. To change to a different mail
profile, you will have to exit and reload Outlook to again get the
prompt to select a mail profile. This way, you have different mail
profiles where each has one e-mail account defined within it but they
all point to the same mail server; however, each account (in the
different mail profiles) would have a different e-mail address specified
for yourself. This is the clumsy means provided by Outlook to switch
identities inside of Outlook.

If, however, what you meant you wanted is to show one e-mail address in
the From header but have recipients reply to a different e-mail address
then enter a non-blank value in the Reply-To field in the account you
defined in Outlook. The recipient will see the From header which
identifies you at whatever e-mail address you put there but will use the
e-mail address in the Reply-To header when they reply to your e-mails
(unless they choose not to use whatever, if anything, is specified in
the Reply-To header).
 

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