How to resend after 'Maximum Retries Exceeded' status

D

Dave

Hi to All,

How can I resend a fax after 'Maximum Retries Exceeded'?

That I found is to replace all 'F' with '0' in
the 'HKEY_CURRENT_USER\Software\Microsoft\Fax\Queue\WindowP
lacement (BINARY)'....

But I don't thing that is the right way. Any other idea
will be highly appreciated.

Thanks,

Dave
<[email protected]
 
R

Raghavendra R [MSFT]

I just discovered there is no UI way to restart a retry exceeded message.
Two ways out of this are

1. Increase the number of retries
Configuring Retry Options for Fax Documents
1.. Click Start, point to Settings, click Control Panel, and then
double-click Fax.
2.. On the Advanced Options tab, click Launch Fax Service Management.NOTE:
The Fax tool is in Control Panel only if you have a fax device installed on
your computer.


3.. Right-click Fax Service On Local Computer, and then click Properties.
4.. In the Number Of Retries box, type the number of times you want to try
to transmit a fax after the first attempt is unsuccessful.
5.. In the Minutes Between Retries box, type the amount of time in minutes
you want between each attempt to transmit a fax.
6.. In the Days Unsent Fax Is Kept box, type the number of days you want
an unsent fax to stay in the fax queue.
7.. Click OK, close the Fax Service Management window, and then click OK
on the Fax Properties dialog box.
2. Restart the fax programatically using IFaxJob::SetStatus function with
JC_RESTART as the command

--
Raghavendra
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.
 

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