How to remove KB911567? (to fix Error 633 modem in use or not properly configured)

[Michel Merlin]

I have a laptop apparently affected by KB911567 (Error 633 modem
in use or not properly configured, without real reason).

MS says KB911567 can be uninstalled by Add/Remove Programs. But
on the affected PC, KB911567 doesn't show in Add/Remove
Programs.

How do I? TIA,

Paris, Mon 15 May 2006 11:07:10 +0200

 

[Michel Merlin]

I forgot to precise (to avoid useless questions) that of course
KB911567 does appear in MUH (Microsoft Update History) on the
affected laptop. And "Error 633: modem ...in use or not properly
configured" did appear recently, a little time after I made the
KB911567 update (which I was able to decline or to uninstall on
other PCs).

Paris, Mon 15 May 2006 11:25:25 +0200


----- Parent Message -----
From: "Michel Merlin" <[email protected]>
Newsgroup: news://msnews.microsoft.com/microsoft.public.windowsxp.general
Message: Sent: Mon 15 May 2006 11:07:10 +0200
Subject: How to remove KB911567? (to fix Error 633: modem in use
or not properly configured)

I have a laptop apparently affected by KB911567 (Error 633 modem
in use or not properly configured, without real reason).

MS says KB911567 can be uninstalled by Add/Remove Programs. But
on the affected PC, KB911567 doesn't show in Add/Remove
Programs.

How do I? TIA,

Paris, Mon 15 May 2006 11:07:10 +0200

 

[Rick Rogers]

Hi,

Open Windows Explorer to C:\Windows, locate the $NtUninstallKB911567$
compressed folder and double click it, then double click on the spuninst
folder, then on the spuninst.exe file within it. Or just start typing into
the address bar C:\Windows\$NtUninstallKB911567$\spuninst if you cannot see
the folder.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

 

[Michel Merlin]

Thanks! It worked as you said.

Unfortunately the host of problems I have on my new Win XP Pro
laptop are still there, but at least another step forward is
done. Thanks!

Paris, Mon 15 May 2006 16:28:40 +0200


----- Parent Message (links are clickable) -----
From: "Rick Rogers" <[email protected]>
Newsgroup: news://msnews.microsoft.com/microsoft.public.windowsxp.general
Message: news://msnews.microsoft.com/#[email protected]
Sent: Mon 15 May 2006 06:20:01 -0400 (Paris 12:20:01 +0200)
Subject: Re: How to remove KB911567? (to fix Error 633
modem in use or not properly configured)

Hi,

Open Windows Explorer to C:\Windows, locate the
$NtUninstallKB911567$ compressed folder and double click it,
then double click on the spuninst folder, then on the
spuninst.exe file within it. Or just start typing into the
address bar C:\Windows\$NtUninstallKB911567$\spuninst if you
cannot see the folder.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org


----- Parent Message (links are clickable) -----
From: "Michel Merlin" <[email protected]>
Newsgroup: news://msnews.microsoft.com/microsoft.public.windowsxp.general
Message: Sent: Mon 15 May 2006 11:07:10 +0200
Subject: How to remove KB911567? (to fix Error 633: modem in use
or not properly configured)

I have a laptop apparently affected by KB911567 (Error 633 modem
in use or not properly configured, without real reason).

MS says KB911567 can be uninstalled by Add/Remove Programs. But
on the affected PC, KB911567 doesn't show in Add/Remove
Programs.

How do I? TIA,

Paris, Mon 15 May 2006 11:07:10 +0200