How to initiate Remote Assistance

C

churin

I have installed Windows Live Messenger but it does not appear to be
Windows Messenger replacement. How can I initiate Remote Assistance on
Windows Vista?
 
B

Beck

churin said:
I have installed Windows Live Messenger but it does not appear to be
Windows Messenger replacement. How can I initiate Remote Assistance on
Windows Vista?

-From the help files

To enable Windows Remote Assistance, you select the Allow Remote Assistance
connections to this computer check box on the Remote tab in System
Properties. When you select this check box:

a.. You can send and receive Windows Remote Assistance invitations using
e-mail or a file.

b.. You can use instant messaging to correspond with the person you are
helping or who is helping you.

c.. Windows Remote Assistance is allowed through Windows Firewall so that
it can communicate with your helper's computer.

d.. The Teredo service starts. This service allows your helper to connect
to your computer using most routers (wired and wireless) that perform
network address translation (NAT). The service contacts a Microsoft Teredo
server to get an IPv6 address for the remote connection.

This check box does not affect Offer Remote Assistance settings on
enterprise networks.


Beck
http://becs.wordpress.com
 

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