How to get Outlook 2003 working with comcast.net email acct

[Joe]

Hi,

I've got a comcast.net email account and I've successfully
implemented the comcast FAQ instructions for setting up
Outlook 2003 as my mail manager of the comcast email
account (ie, the test results are all positive ... no
failures ... no error messages to report).

But I'm apparently missing something because no emails
come through to Outlook; the comcast system works fine,
but I can't use Outlook to manage the emails.

Any suggestions/ideas would be appreciated.

Thanks.

Joe

 

[Diane Poremsky [MVP]]

what error is in the send and receive dialog?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

 

[Joe]

There is no error. I can use the comcast.net interface, so
that is working fine. I start up Outlook and it asks me
for the comcast folder password; I provide it, and then
Outlook comes up fine, but nothing happens ... no comcast
emails show up in the Inbox folder or in the Sent Items
folder. Nothing happens.

-----Original Message-----
what error is in the send and receive dialog?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Hi,

I've got a comcast.net email account and I've successfully
implemented the comcast FAQ instructions for setting up
Outlook 2003 as my mail manager of the comcast email
account (ie, the test results are all positive ... no
failures ... no error messages to report).

But I'm apparently missing something because no emails
come through to Outlook; the comcast system works fine,
but I can't use Outlook to manage the emails.

Any suggestions/ideas would be appreciated.

Thanks.

Joe

.

 

[Joe]

Your comment about the 'send and receive dialog' got me
unstuck ... I've got something happening now that seems to
be downloading the messages, so I think I'm on the right
track. Thanks much! I'll bow out at this point.

Joe

-----Original Message-----
what error is in the send and receive dialog?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Hi,

I've got a comcast.net email account and I've successfully
implemented the comcast FAQ instructions for setting up
Outlook 2003 as my mail manager of the comcast email
account (ie, the test results are all positive ... no
failures ... no error messages to report).

But I'm apparently missing something because no emails
come through to Outlook; the comcast system works fine,
but I can't use Outlook to manage the emails.

Any suggestions/ideas would be appreciated.

Thanks.

Joe

.

 

[Diane Poremsky [MVP]]

Is outlook set to collect mail automatically or did you try send/receive
button? On tools, send/receive, send/receive settings there is a show
progress menu - click it. Errors should be on the second tab.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

There is no error. I can use the comcast.net interface, so
that is working fine. I start up Outlook and it asks me
for the comcast folder password; I provide it, and then
Outlook comes up fine, but nothing happens ... no comcast
emails show up in the Inbox folder or in the Sent Items
folder. Nothing happens.

-----Original Message-----
what error is in the send and receive dialog?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Hi,

I've got a comcast.net email account and I've successfully
implemented the comcast FAQ instructions for setting up
Outlook 2003 as my mail manager of the comcast email
account (ie, the test results are all positive ... no
failures ... no error messages to report).

But I'm apparently missing something because no emails
come through to Outlook; the comcast system works fine,
but I can't use Outlook to manage the emails.

Any suggestions/ideas would be appreciated.

Thanks.

Joe

.

 

[Joe]

Diane,

I've encountered another problem which you may be able to
help with, if you're still available and willing. This has
to do with setting up a pab as my address list.

Situation is that I recently left a company with an
exchange server that provided a global address list for
the company, and I added my personal address list. Before
leaving that company in Seattle and moving to work in
California, I used this computer with Outlook 2003 (which
I had on the Seattle company network) and groomed the
personal pab which I used in the Seattle company network,
and everything worked properly and well ... I was able to
access the company global list and my personal address
list using Outlook 2003 on this PC.

I'm now using Outlook 2003 here in California.

Thanks to your help, I have my comcast.net email account
working seamlessly through Outlook 2003.

The only remaining glitch is that I cannot access the
address book (the pab file) that I was able to access when
in Seattle on the company network. I have the pab file
here and I've tried two approaches to getting it to show
up as the personal address book here:

1. I used Outlook's Tools|E-mail Accounts wizard to use
the pab file. It didn't seem to work because the address
book is still empty.

2. I then used Outlook's File|Import and Export tool to
convert the pab to a contact file (recommended by MS help)
but I still can't access either contacts or addresses. The
address book is still empty.

Any suggestions/ideas would, again, be much appreciated.

Thanks.

Joe

-----Original Message-----
Your comment about the 'send and receive dialog' got me
unstuck ... I've got something happening now that seems to
be downloading the messages, so I think I'm on the right
track. Thanks much! I'll bow out at this point.

Joe

-----Original Message-----
what error is in the send and receive dialog?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Hi,

I've got a comcast.net email account and I've successfully
implemented the comcast FAQ instructions for setting up
Outlook 2003 as my mail manager of the comcast email
account (ie, the test results are all positive ... no
failures ... no error messages to report).

But I'm apparently missing something because no emails
come through to Outlook; the comcast system works fine,
but I can't use Outlook to manage the emails.

Any suggestions/ideas would be appreciated.

Thanks.

Joe

.

.

 

[Diane Poremsky [MVP]]

It *should* work - add the pab using tools, accounts... then verify in
address book options (tools, address book, then the AB tools, options menu)
that's used as an Outlook address book.

The only thing I can think is that 1) it corrupt 2) it's empty - that
somehow you weren't really using the pab before and copied an empty one.
File size should be a good indicator if it has content...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Diane,

I've encountered another problem which you may be able to
help with, if you're still available and willing. This has
to do with setting up a pab as my address list.

Situation is that I recently left a company with an
exchange server that provided a global address list for
the company, and I added my personal address list. Before
leaving that company in Seattle and moving to work in
California, I used this computer with Outlook 2003 (which
I had on the Seattle company network) and groomed the
personal pab which I used in the Seattle company network,
and everything worked properly and well ... I was able to
access the company global list and my personal address
list using Outlook 2003 on this PC.

I'm now using Outlook 2003 here in California.

Thanks to your help, I have my comcast.net email account
working seamlessly through Outlook 2003.

The only remaining glitch is that I cannot access the
address book (the pab file) that I was able to access when
in Seattle on the company network. I have the pab file
here and I've tried two approaches to getting it to show
up as the personal address book here:

1. I used Outlook's Tools|E-mail Accounts wizard to use
the pab file. It didn't seem to work because the address
book is still empty.

2. I then used Outlook's File|Import and Export tool to
convert the pab to a contact file (recommended by MS help)
but I still can't access either contacts or addresses. The
address book is still empty.

Any suggestions/ideas would, again, be much appreciated.

Thanks.

Joe

-----Original Message-----
Your comment about the 'send and receive dialog' got me
unstuck ... I've got something happening now that seems to
be downloading the messages, so I think I'm on the right
track. Thanks much! I'll bow out at this point.

Joe

-----Original Message-----
what error is in the send and receive dialog?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Hi,

I've got a comcast.net email account and I've successfully
implemented the comcast FAQ instructions for setting up
Outlook 2003 as my mail manager of the comcast email
account (ie, the test results are all positive ... no
failures ... no error messages to report).

But I'm apparently missing something because no emails
come through to Outlook; the comcast system works fine,
but I can't use Outlook to manage the emails.

Any suggestions/ideas would be appreciated.

Thanks.

Joe


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