Problem getting Personal Addresses configured

[Guest]

Diane,

I've encountered another problem which you may be able to
help with, if you're still available and willing. This has
to do with setting up a pab as my address list.

Situation is that I recently left a company with an
exchange server that provided a global address list for
the company, and I added my personal address list. Before
leaving that company in Seattle and moving to work in
California, I used this computer with Outlook 2003 (which
I had on the Seattle company network) and groomed the
personal pab which I used in the Seattle company network,
and everything worked properly and well ... I was able to
access the company global list and my personal address
list using Outlook 2003 on this PC.

I'm now using Outlook 2003 here in California.

Thanks to your help, I have my comcast.net email account
working seamlessly through Outlook 2003.

The only remaining glitch is that I cannot access the
address book (the pab file) that I was able to access when
in Seattle on the company network. I have the pab file
here and I've tried two approaches to getting it to show
up as the personal address book here:

1. I used Outlook's Tools|E-mail Accounts wizard to use
the pab file. It didn't seem to work because the address
book is still empty.

2. I then used Outlook's File|Import and Export tool to
convert the pab to a contact file (recommended by MS help)
but I still can't access either contacts or addresses. The
address book is still empty.

Any suggestions/ideas would, again, be much appreciated.

Thanks.

Joe

-----Original Message-----
Your comment about the 'send and receive dialog' got me
unstuck ... I've got something happening now that seems to
be downloading the messages, so I think I'm on the right
track. Thanks much! I'll bow out at this point.

Joe

-----Original Message-----
what error is in the send and receive dialog?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

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Hi,

I've got a comcast.net email account and I've successfully
implemented the comcast FAQ instructions for setting up
Outlook 2003 as my mail manager of the comcast email
account (ie, the test results are all positive ... no
failures ... no error messages to report).

But I'm apparently missing something because no emails
come through to Outlook; the comcast system works fine,
but I can't use Outlook to manage the emails.

Any suggestions/ideas would be appreciated.

Thanks.

Joe

 

[Lanwench [MVP - Exchange]]

Diane,

I've encountered another problem which you may be able to
help with, if you're still available and willing. This has
to do with setting up a pab as my address list.

Situation is that I recently left a company with an
exchange server that provided a global address list for
the company, and I added my personal address list. Before
leaving that company in Seattle and moving to work in
California, I used this computer with Outlook 2003 (which
I had on the Seattle company network) and groomed the
personal pab which I used in the Seattle company network,
and everything worked properly and well ... I was able to
access the company global list and my personal address
list using Outlook 2003 on this PC.

I'm now using Outlook 2003 here in California.

Thanks to your help, I have my comcast.net email account
working seamlessly through Outlook 2003.

The only remaining glitch is that I cannot access the
address book (the pab file) that I was able to access when
in Seattle on the company network. I have the pab file
here and I've tried two approaches to getting it to show
up as the personal address book here:

1. I used Outlook's Tools|E-mail Accounts wizard to use
the pab file. It didn't seem to work because the address
book is still empty.

2. I then used Outlook's File|Import and Export tool to
convert the pab to a contact file (recommended by MS help)
but I still can't access either contacts or addresses. The
address book is still empty.

Any suggestions/ideas would, again, be much appreciated.

Straight from Outlook 2002 help (and the typo is theirs):

To add the PAB to Outlook:
1.. On the Tools menu, click E-mail Accounts.
2.. Under Directory, click Add a new directory or address book, and then
click Next.
3.. To add the type of address book you want, do one of the following:
Add an additioinal address book

1.. Click Additional address books.
2.. Click the address book you want to add, and then click Finish.
Then:
1.. On the File menu, click Import and Export.
2.. In the Choose an action to perform list, click Import from another
program or file, and then click Next.
3.. In the Select file type to import from list, click Personal Address
Book, and then click Next.
4.. In the Select destination folder list, click Contacts, and then click
Next.
5.. Follow the rest of the steps in the wizard.

Thanks.

Joe

-----Original Message-----
Your comment about the 'send and receive dialog' got me
unstuck ... I've got something happening now that seems to
be downloading the messages, so I think I'm on the right
track. Thanks much! I'll bow out at this point.

Joe

-----Original Message-----
what error is in the send and receive dialog?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Hi,

I've got a comcast.net email account and I've successfully
implemented the comcast FAQ instructions for setting up
Outlook 2003 as my mail manager of the comcast email
account (ie, the test results are all positive ... no
failures ... no error messages to report).

But I'm apparently missing something because no emails
come through to Outlook; the comcast system works fine,
but I can't use Outlook to manage the emails.

Any suggestions/ideas would be appreciated.

Thanks.

Joe

 

[Guest]

Hi, and thanks for the info.

I'm using Outlook 2003, but I'm not sure that matters
since the steps are identical in 2002.

The steps you outline from Outlook 2002 below are exactly
what I had done. I just now did it again but I still get
the same result which is a blank address list ...
nothing ... even though I'm sure it's pointing to the
correct pab file.

I must be missing something ... I know I had it working
when I was on this same PC on my company network in
Seattle, but now I get absolutely nothing. The pab file
has 289K of data in it, so something is in there but I'm
clearly not getting to it.

Again, ideas/suggestions are welcome and appreciated ...
and thanks for your response.

Joe

"Lanwench [MVP - Exchange]"