How to get a replacement CD-ROM for Windows 2000

[John Sanford]

How does one obtain a replacement CD-ROM for a Microsoft
product. They want a PID for the product, but if it's not
installed, you can't get a PID.

I've reinstalled Win2k so many times (twice a month at
least) that I've worn out the CD-ROM.

Please respond to sanford @ jsanford.com

Thanks,
John S.

 

[Bruce Chambers]

How does one obtain a replacement CD-ROM for a Microsoft
product. They want a PID for the product, but if it's not
installed, you can't get a PID.

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact the computer's
manufacturer.

I've reinstalled Win2k so many times (twice a month at
least) that I've worn out the CD-ROM.

Wouldn't have thought that was possible. But why do you reinstall
so often?





--

Bruce Chambers

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[JAM]

I experienced the same fate due to numerous crashes. I
contacted Microsoft, and the young lady I spoke to(who
wase very polite and helpful) ased me numerous questions
about the product and disk, and then took down my
information and for I think about $20.00 sent me a
replacement disk. Do not discard the original disk,
because the replacement clearly states "requires a
license"(your original disk).