how to delete unwanted blind attachments to outgoing e mail?

[Guest]

When I create new mail and send it, the recipient informs me that it has
attachments, (two images). I have not attached anything and nothing was
showing in the attchment line.
If I send myself a test message it goes out without attachments and comes in
with them! Although their is no paperclip in the in box, the attachments only
come to light when the mail is opened!
Can anyone help!!??
John

 

[Brian Tillman]

When I create new mail and send it, the recipient informs me that it
has attachments, (two images). I have not attached anything and
nothing was showing in the attchment line.
If I send myself a test message it goes out without attachments and
comes in with them! Although their is no paperclip in the in box, the
attachments only come to light when the mail is opened!

I suspect you're using Word as your mail editor and that the Word template
you use when comosing messages contains those images.

 

[Guest]

Thank you for that. I just need to find a way of delting it!
John

 

[Brian Tillman]

Thank you for that. I just need to find a way of delting it!

Search your hard drive for files named "Normal.dot" or "Email.dot" and
delete them.

 

[Guest]

You are my hero!!!
sorted. I was getting very desperate, and my e mail recipients bemused!!

Many thanks
John

 

[Brian Tillman]

You are my hero!!!
Blush!

sorted. I was getting very desperate, and my e mail recipients
bemused!!

I'm glad that worked.

 

[Guest]

thanks again

 

[Guest]

I can find the two files to delete them

Search your hard drive for files named "Normal.dot" or "Email.dot" and
delete them.

 

[Guest]

I suspect you're using Word as your mail editor and that the Word template
you use when comosing messages contains those images.

 

[Paul Menhennett]

I would urge caution when deleting normal.dot If the user uses macros in word
they are typically stored in normal.dot and will be lost if it is deleted.