How to clear "embedded" DNS settings

[Guest]

Comcast tried to set up a laptop and somehow their DNS settings have gotten
"embedded" in the XP's registry.

Whenever I set the NIC to use DHCP and automatically obtain an IP address,
the "embedded" DNS servers are used and it can't find anything.

If I set the IP, Gateway and DNS manually everything works. But the user
doesn't know how to do this and he moves between 3 locations in addition to
his home (where the Comcast types got their hands on it).

I have used netsh to try to reset the DNS servers but it reverts back on
reboot.

I'm sure I'm missing the obvious but help would sure be appreciated.

 

[Richard G. Harper]

Try removing the network card from Device Manager, then restart and let it
reinstall and see if that will reset the settings.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

 

[Guest]

Thanks. That at least got the old DNS settings out of the system. But it
still won't configure itself. Neither the NIC nor the wireless network will
find the DHCP server in the router here.

Again, if I assign an IP, Gateway, etc. it works fine.

Any thoughts?

Try removing the network card from Device Manager, then restart and let it
reinstall and see if that will reset the settings.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Comcast tried to set up a laptop and somehow their DNS settings have
gotten
"embedded" in the XP's registry.

Whenever I set the NIC to use DHCP and automatically obtain an IP address,
the "embedded" DNS servers are used and it can't find anything.

If I set the IP, Gateway and DNS manually everything works. But the user
doesn't know how to do this and he moves between 3 locations in addition
to
his home (where the Comcast types got their hands on it).

I have used netsh to try to reset the DNS servers but it reverts back on
reboot.

I'm sure I'm missing the obvious but help would sure be appreciated.

 

[Guest]

Found it! DHCP Client was not running. It would not start because a
Symantec uninstall failed to remove a dependency that it had created. Edited
the registry and it runs fine now.

Thanks for your time and suggestions.

Thanks. That at least got the old DNS settings out of the system. But it
still won't configure itself. Neither the NIC nor the wireless network will
find the DHCP server in the router here.

Again, if I assign an IP, Gateway, etc. it works fine.

Any thoughts?

Try removing the network card from Device Manager, then restart and let it
reinstall and see if that will reset the settings.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Comcast tried to set up a laptop and somehow their DNS settings have
gotten
"embedded" in the XP's registry.

Whenever I set the NIC to use DHCP and automatically obtain an IP address,
the "embedded" DNS servers are used and it can't find anything.

If I set the IP, Gateway and DNS manually everything works. But the user
doesn't know how to do this and he moves between 3 locations in addition
to
his home (where the Comcast types got their hands on it).

I have used netsh to try to reset the DNS servers but it reverts back on
reboot.

I'm sure I'm missing the obvious but help would sure be appreciated.

 

[Jim]

Found it! DHCP Client was not running. It would not start because a
Symantec uninstall failed to remove a dependency that it had created.
Edited
the registry and it runs fine now.

Thanks for your time and suggestions.

Thanks. That at least got the old DNS settings out of the system. But
it
still won't configure itself. Neither the NIC nor the wireless network
will
find the DHCP server in the router here.

Again, if I assign an IP, Gateway, etc. it works fine.

Any thoughts?

Try removing the network card from Device Manager, then restart and let
it
reinstall and see if that will reset the settings.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Comcast tried to set up a laptop and somehow their DNS settings have
gotten
"embedded" in the XP's registry.

Whenever I set the NIC to use DHCP and automatically obtain an IP
address,
the "embedded" DNS servers are used and it can't find anything.

If I set the IP, Gateway and DNS manually everything works. But the
user
doesn't know how to do this and he moves between 3 locations in
addition
to
his home (where the Comcast types got their hands on it).

I have used netsh to try to reset the DNS servers but it reverts back
on
reboot.

I'm sure I'm missing the obvious but help would sure be appreciated.

Yet another way that Symantec can stab you in the back.
Jim

 

[Richard G. Harper]

Glad you were finally able to figure it out and that I could contribute some
small amount to your solution.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Found it! DHCP Client was not running. It would not start because a
Symantec uninstall failed to remove a dependency that it had created.
Edited
the registry and it runs fine now.

Thanks for your time and suggestions.

Thanks. That at least got the old DNS settings out of the system. But
it
still won't configure itself. Neither the NIC nor the wireless network
will
find the DHCP server in the router here.

Again, if I assign an IP, Gateway, etc. it works fine.

Any thoughts?

Try removing the network card from Device Manager, then restart and let
it
reinstall and see if that will reset the settings.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Comcast tried to set up a laptop and somehow their DNS settings have
gotten
"embedded" in the XP's registry.

Whenever I set the NIC to use DHCP and automatically obtain an IP
address,
the "embedded" DNS servers are used and it can't find anything.

If I set the IP, Gateway and DNS manually everything works. But the
user
doesn't know how to do this and he moves between 3 locations in
addition
to
his home (where the Comcast types got their hands on it).

I have used netsh to try to reset the DNS servers but it reverts back
on
reboot.

I'm sure I'm missing the obvious but help would sure be appreciated.