How to avoid the printer error message pop up in print server

[Andy]

We got a print server with a lot of printer attached, if
there are some problem with the printer itself(Paper jam,
out of paper). the message will pop up in the print server.
even user insert the papaer back to the mahcine, we still
need to click "Retry" on the message.

I know there is a way to change the registry so that the
message dialog will not pop up and the printer will
automatically retry. Does anone knows it??

 

[Alan Morris\(MSFT\)]

you will need to disable the RetryPopup.

1.. Start Registry Editor (Regedit.exe) and locate the following subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Provider
2.. Edit the following information:
Value Name: RetryPopup Data Type: REG_DWORD Value: 0 to disable popup; 1
to enable popup (default is 1 on Win2k , 0 on XP)


If you can, move the port monitor to Standard TCP/IP ports rather than LPR
ports.



--
Alan Morris
Windows Printing Team
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http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

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