How to access the DMP file generated by IE reporting tool?

[gkrall]

We are experiencing a crash in IE in a particular dll and I'd like to be able
to copy/paste the dump file information. I have located the dmp file in a
temp directory under local settings that IE creates but it is "in use"
pending a decision whether or not I choose to send it to MSFT. As soon as I
cancel out of the reporting tool the file is deleted.

How do you get access to the stack trace information contained in the IE
reporting tool?

Thanks!

 

[Leonard Grey]

Too bad you didn't say what versions of Internet Explorer and Windows
you have.

Does the problem exist when you run IE in 'no add-ons' mode?

Did you install the problematic version of IE?

 

[Singapore Computer Service]

Hello,

Try disabling add-ons:

*** If you are running IE6: ***
Start > Control Panel > Internet Options > Advanced (tab) > UNCHECK "Enable
third-party browser extensions" > OK

Run IE6 now.

If it works now, one of your add-ons is causing the problem. Start Internet
Explorer as normal, Tools, Manage Add-ons, Enable or Disable Add-ons.

Disable all the add-ons. Enable third-party browser extensions in Internet
Options.

Restart your browser and enable the add-ons one by one till the problem
appears and you get the culprit.

*** If you are running IE7 ***
Go to Start > Programs > Accessories > System Tools >
Internet Explorer 7 (No Add-ons) to start without any add-ons. Try using the
browser and see if the same problem arises.

If the problem does not occur again, start IE7 normally, go to Tools >
Manage Add-ons and disable all the add-ons. Enable each add-on one at each
time, restart and see if the problem occurs again. Once it occurs again
after enabling an add-on, you have nailed the culprit.

(if the menu bar does not appear, hit the Alt key on the keyboard)

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