How do I save a file to PDF format in Word 2010

[Willyfin]

When I try to save the file in PDF format I get the message that the file is
being used by another user.

How do I save it to a PDF.file

 

[Sue O'Donnell]

Do you have Adobe Acrobat full version or just the reader? If you only have
the reader, you can't convert a document to pdf. If this is the case, you can
search the internet for some free software to do the conversions.

 

[Beth Melton]

By chance, are you using Kaspersky as your virus scanner? If so, this is a
known issue. I'm not sure if they have an update for it but when I was using
Kaspersky I had to disable virus scanning in order to create a PDF from the
Office apps.

~Beth Melton
Microsoft Office MVP