How Do I Remove A Corrupt File?

G

Guest

Hi everyone!
I only have this computer 2 days & a problem already.
I wanted to download a plug-in for a tracking program i use on my e-mail,
unfortunately the file was corrupt as i sent it to my desktop from an e-mail
several months old.I went through the install process until finish.However i
later found out that i am unable to send any e-mail from either my Hotmail or
Yahoo accounts,due to an "error on page" message at the bottom of the page.I
soon found out that the culprit was the plug-in,so i went to the "add/remove"
box to uninstall the pest.
This is where the problem begins as it was'nt there,so i don't know how to
proceed.
Can someone advise me how to remove this corrupt file,or better still,is
there anyone willing to do it for me by connecting to my computer?
Many thanks.
Gregory.
 
C

Carey Frisch [MVP]

1. Open XP's "Help and Support Center".
2. In the Search box type: SYSTEM RESTORE , and hit enter.
3. Then click on: "Run the System Restore Wizard".

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| Hi everyone!
| I only have this computer 2 days & a problem already.
| I wanted to download a plug-in for a tracking program i use on my e-mail,
| unfortunately the file was corrupt as i sent it to my desktop from an e-mail
| several months old.I went through the install process until finish.However i
| later found out that i am unable to send any e-mail from either my Hotmail or
| Yahoo accounts,due to an "error on page" message at the bottom of the page.I
| soon found out that the culprit was the plug-in,so i went to the "add/remove"
| box to uninstall the pest.
| This is where the problem begins as it was'nt there,so i don't know how to
| proceed.
| Can someone advise me how to remove this corrupt file,or better still,is
| there anyone willing to do it for me by connecting to my computer?
| Many thanks.
| Gregory.
| --
| If you have received this e-mail in error then please notify the sender &
| return.Thank you.
 
J

John7

Download and Reinstall the latest plug-in.
Maybe it works well and you decide to keep it,
or it may have an Uninstall now.
 
G

Guest

Hello Carey.I have already tried system restore earlier this evening but it
did not work out,but thanks for the suggestion.
To John,thanks to you too for getting back to me.I have already made 2
attempts to download the plug-in from the site earlier to-day but i was
unable to do so.
 
G

Guest

TO Carey & John,just a big thank you as your suggestion to use system restore
worked after all.I just went back to an even earlier time,to last Sunday when
i installed my DSL modem.So everything is back to normal now.Thanks.Gregory.
--
If you have received this e-mail in error then please notify the sender &
return.Thank you.


John7 said:
Download and Reinstall the latest plug-in.
Maybe it works well and you decide to keep it,
or it may have an Uninstall now.
 

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