How do I leave emails on the server so Blackberry Internet Servic.

R

Racingdog

I set up my email on my new Blackberry Storm. Got an email from Blackberry
that said:
"If you use Outlook to access your email messages, change your email client
settings to leave your email messages on the server. If the email client
does not leave email messages on the server, the BlackBerry Internet Service
may not be able to deliver them to your Blackberry"

Where do I find the option to leave email messages on the server? I looked
under Tools >Options>Preferences>Email options and couldn't find it. THANKS!
 
R

Racingdog

I'm a total newby to this. OK, I found "Advanced E-mail Options"
Once there, couldn't find anything that said
"save messages on server"
Found instead:
" Save messages in folders other than the Inbox, save replies with origianal
message".
I checked that??? Still can't receive. I must be blind.

Brian Tillman said:
Racingdog;113903 said:
I set up my email on my new Blackberry Storm. Got an email from
Blackberry
that said:
"If you use Outlook to access your email messages, change your email
client
settings to leave your email messages on the server. If the email
client
does not leave email messages on the server, the BlackBerry Internet
Service
may not be able to deliver them to your Blackberry"

Where do I find the option to leave email messages on the server? I
looked
under Tools >Options>Preferences>Email options and couldn't find it.
THANKS!

It's on the Advanced tab of your account properties.


--
Brian Tillman

[MVP-Outlook]
http://forums.slipstick.com

.
 
D

Diane Poremsky [MVP]

You aren't in the right place. You need to go to tools, accounts - and
open the account, then more settings. See
http://www.slipstick.com/Tutorials/more/settings.htm

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

Racingdog said:
I'm a total newby to this. OK, I found "Advanced E-mail Options"
Once there, couldn't find anything that said
"save messages on server"
Found instead:
" Save messages in folders other than the Inbox, save replies with
origianal
message".
I checked that??? Still can't receive. I must be blind.

Brian Tillman said:
Racingdog;113903 said:
I set up my email on my new Blackberry Storm. Got an email from
Blackberry
that said:
"If you use Outlook to access your email messages, change your email
client
settings to leave your email messages on the server. If the email
client
does not leave email messages on the server, the BlackBerry Internet
Service
may not be able to deliver them to your Blackberry"

Where do I find the option to leave email messages on the server? I
looked
under Tools >Options>Preferences>Email options and couldn't find it.
THANKS!

It's on the Advanced tab of your account properties.


--
Brian Tillman

[MVP-Outlook]
http://forums.slipstick.com

.
 
R

Racingdog

THANK YOU!!!! YAY!

Diane Poremsky said:
It's in your account settings, More settings, Advanced tab.
http://www.slipstick.com/Tutorials/more/settings.htm

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

Racingdog said:
I set up my email on my new Blackberry Storm. Got an email from
Blackberry
that said:
"If you use Outlook to access your email messages, change your email
client
settings to leave your email messages on the server. If the email client
does not leave email messages on the server, the BlackBerry Internet
Service
may not be able to deliver them to your Blackberry"

Where do I find the option to leave email messages on the server? I
looked
under Tools >Options>Preferences>Email options and couldn't find it.
THANKS!

.
 
D

Daffodil

Hi, I am having the same problem. I followed the instructions but I dont have
that option. can that be because of EXCHANGE server?

Racingdog said:
THANK YOU!!!! YAY!

Diane Poremsky said:
It's in your account settings, More settings, Advanced tab.
http://www.slipstick.com/Tutorials/more/settings.htm

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

Racingdog said:
I set up my email on my new Blackberry Storm. Got an email from
Blackberry
that said:
"If you use Outlook to access your email messages, change your email
client
settings to leave your email messages on the server. If the email client
does not leave email messages on the server, the BlackBerry Internet
Service
may not be able to deliver them to your Blackberry"

Where do I find the option to leave email messages on the server? I
looked
under Tools >Options>Preferences>Email options and couldn't find it.
THANKS!

.
 
D

Diane Poremsky [MVP]

In exchange, mail is always left on the server when you use cached mode or
read directly from the server in online mode. You should not deliver to a
pst file - use rules to move mail you no longer want on the server.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

How many email accounts are in your main Outlook profile?
http://forums.slipstick.com/showthread.php?t=36602


Daffodil said:
Hi, I am having the same problem. I followed the instructions but I dont
have
that option. can that be because of EXCHANGE server?

Racingdog said:
THANK YOU!!!! YAY!

Diane Poremsky said:
It's in your account settings, More settings, Advanced tab.
http://www.slipstick.com/Tutorials/more/settings.htm

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

I set up my email on my new Blackberry Storm. Got an email from
Blackberry
that said:
"If you use Outlook to access your email messages, change your email
client
settings to leave your email messages on the server. If the email
client
does not leave email messages on the server, the BlackBerry Internet
Service
may not be able to deliver them to your Blackberry"

Where do I find the option to leave email messages on the server? I
looked
under Tools >Options>Preferences>Email options and couldn't find it.
THANKS!

.
 

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