How do I get the recommended update for WMM a/v sync problems?

[Guest]

Andrew E referenced an update 887131 to fix sync problems.

Two questions:

1: Does this work with DirectX 9.0c?
I have seen references to KB831937, but that just works with 9.0, a, and b -
when I try to install it with 9.0c, I get a message that it is already
installed.
A search for downloads containing "887131" comes up empty, as does a search
for "Quartz.dll", as referred to in the only MS page to contain "887131",
http://support.microsoft.com/default.aspx?scid=kb;en-us;887131. Since that
page was last reviewed last October, I thought it might be outdated.

2: How can I find this hotfix?
If the update is still current, how do I find it? Since I have an OEM copy
of Windows XP, MS wants to charge for support. (If the update referenced here
is obsolete, they will charge me just to tell me that.)

In case there are other suggestions:
My specific issue - I have captured video to an AVI file, provided by ATI TV
included with the TV Wonder USB 2.0 and updated to the latest version.

I imported this file into WMM (drag-and-drop) and it still played fine from
inside WMM. After dragging the file to the timeline and saving to WMV ("High
quality video (NTSC)"), the audio is now out of sync with the video. My
reason to do so is simply to get a smaller file size (from typical 4-6GB to
typical 1.5-2GB).

Thanks.
(Replied in microsoft.public.windowsxp.video; cross-posted to
microsoft.public.windowsxp.moviemaker. Additional info added because of
cross-posting.)


Subject: RE: audio out of sync with video 2/22/2005 1:26 AM PST
By: Andrew E. In: microsoft.public.windowsxp.video

There's a hotfix for that particular problem,the # is:887131

Subject: audio out of sync with video 2/20/2005 8:56 PM PST
By: Poway In: microsoft.public.windowsxp.video

 

[Graham Hughes]

When MS update things, like DirectX, if they have found a problem it will be
addressed in the next update, therefore 9c will have any updates to a nd b
already in it, the reason you get the message it is already installed.
As for teh time lag, what file type is it you are importing into MM?

--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com

 

[Guest]

I was importing an AVI file created by ATI TV 9.08. The original AVI file
plays fine both in WMP and WMM, but the movie created from it by WMM (to get
a smaller file size) is not in sync. I have since started saving from ATI TV
to WMV9 files since WMV files don't have the same problem. (I found out that
AVI files don't have any embedded sync information.)

Thanks.
Michael Pollard