how do I find he cd key when I do not have the cd case

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I bought laptop which had word already installed. I had problems and have
had to start again. The problem is that now when I go into word it asks me
for a cd key I only have the cd and no key, is there anyway of getting the
key with the case
 
Which version of Word? Was this a preinstalled version or did you purchase
it retail?
 
On Sat, 4 Feb 2006 10:10:54 -0800, "Star Gazing" <Star
I bought laptop which had word already installed. I had problems and have
had to start again. The problem is that now when I go into word it asks me
for a cd key I only have the cd and no key, is there anyway of getting the
key with the case

See this article:

How to Obtain a New Product Key for Office Program Setup
http://support.microsoft.com/?kbid=823570

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.
 
It's Word 2000 and was pre-installed on the laptop I am not even sure that i
had anything with the ky on it !


JoAnn Paules said:
Which version of Word? Was this a preinstalled version or did you purchase
it retail?

--

JoAnn Paules
MVP Microsoft [Publisher]



Star Gazing said:
I bought laptop which had word already installed. I had problems and have
had to start again. The problem is that now when I go into word it asks
me
for a cd key I only have the cd and no key, is there anyway of getting the
key with the case
 
It had a key and unfortunately the official response is that you'd have to
contact your computer manufacturer - and they won't/can't help you. What you
would have had was a paper sticker with a hologram on the key printed on it.
It won't hurt to call them but don't count on any answers. (I'm sorry to
give you bad news but I'd rather be honest with you.)

--

JoAnn Paules
MVP Microsoft [Publisher]



Star Gazing said:
It's Word 2000 and was pre-installed on the laptop I am not even sure that
i
had anything with the ky on it !


JoAnn Paules said:
Which version of Word? Was this a preinstalled version or did you
purchase
it retail?

--

JoAnn Paules
MVP Microsoft [Publisher]



Star Gazing said:
I bought laptop which had word already installed. I had problems and
have
had to start again. The problem is that now when I go into word it
asks
me
for a cd key I only have the cd and no key, is there anyway of getting
the
key with the case
 

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