How do I configure personal folders?

[Guest]

Upon opening Outlook 2000 I began getting a box titled Personal Folders with
the text: This information service has not been configured. Select and
existing file to configure or type the name of a new file to create. I just
installed Outlook 2003 and get the same box. My Palm update just triggered
the box as well. What can I do?

 

[Vince Averello [MVP-Outlook]]

You need to configure Outlook first with a location to store its data
(Personal Folder file). Check out the Mail applet in the Control Panel and
make sure you setup a data file for Outlook

 

[Guest]

Thanks for responding. I went to mail in the control panel and there is a
file there titled personal settings. I tried to open the data file and got
this response: Windows cannot open this file. Windows needs to know what
program created it. I'm getting into real unfamiliar territory here.

 

[Vince Averello [MVP-Outlook]]

What was the extension of the data file you chose? It should have been PST.

 

[Guest]

The file was already there and it is: C:\Documents and
Settings\Owner\Application Data\Microsoft\Outlook\outlook.pst.

 

[Brian Tillman]

The file was already there and it is: C:\Documents and
Settings\Owner\Application Data\Microsoft\Outlook\outlook.pst.

It it literally in a folder path containing the word "Owner" or did you
substitute the word "Owner" for what is really there? If the former, is
your Windows username "Owner"?